What makes online shoppers become 'serial returners'?

    Press/Media: Expert comment

    Description

    Coverage of Jason Sit on e-commerce and shopper behaviour, arguing businesses have, in many respects, created serial returners' behaviour

    Period30 Oct 2019

    Media contributions

    1

    Media contributions

    • TitleWhat makes online shoppers become 'serial returners'?
      Media name/outletCanvas 8
      Media typeWeb
      Country/TerritoryUnited Kingdom
      Date30/10/19
      DescriptionFeature article featuring an interview with Jason Sit on e-commerce and shopper behaviour, arguing businesses have, in many respects, created serial returners' behaviour
      Producer/AuthorPolina Norina
      URLhttps://library.canvas8.com/content/2019/10/30/serial-returners.html
      PersonsJason Sit
    View all 1
    View less