What makes online shoppers become 'serial returners'?

Press/Media: Expert Comment

Description

Coverage of Jason Sit on e-commerce and shopper behaviour, arguing businesses have, in many respects, created serial returners' behaviour

Period30 Oct 2019

Media contributions

1

Media contributions

  • TitleWhat makes online shoppers become 'serial returners'?
    Media name/outletCanvas 8
    Media typeWeb
    CountryUnited Kingdom
    Date30/10/19
    DescriptionFeature article featuring an interview with Jason Sit on e-commerce and shopper behaviour, arguing businesses have, in many respects, created serial returners' behaviour
    Producer/AuthorPolina Norina
    URLhttps://library.canvas8.com/content/2019/10/30/serial-returners.html
    PersonsJason Sit