Personal profile
Summary
I am a Professor of Marketing at the Faculty of Business and Law (part-time appointment). I am also the Research Lead for the Marketing Subject Group, the Editor-in-Chief of Psychology & Marketing (3 ABS) and one of the Associate Editors of Annals of Tourism Research (4 ABS), Journal of Business Research (3 ABS), and European Journal of Marketing (3 ABS and ABDC A*).
My research interests revolve around consumer decision-making, pricing, services, including tourism and hospitality marketing.
I have published, reviewed and guest-edited for top journals (including Financial Times 50 outlets) in my field, such as the Journal of the Academy of Marketing Science, the Journal of Retailing, the International Journal of Research in Marketing, the Journal of Product Innovation Management and the Journal of Service Research (4* and 4 ABS journals in Marketing).
I now sit on the Editorial Boards of Tourism Management (4 ABS), Journal of Service Research (4 ABS), Journal of Travel Research (4 ABS), Journal of Advertising Research (3 ABS), International Journal of Hospitality Management (3 ABS), and Journal of Services Marketing (2 ABS). I am also one of the Associate Editors of Service Industries Journal (2 ABS) and Tourism Review (1 ABS).
I enjoy supervising Ph.D. students and early career researchers who aspire to an academic career and have a passion for research. The outcome of such collaborations (i.e., where Ph.D. students are first authors) has appeared in journals like the Journal of Interactive Marketing, the Journal of Advertising, Industrial Marketing Management, and Internet Research (3 ABS journals).
Here you can get access to my Linkedin and Google Scholar profile.
I am currently developing an Impact Case on the impact of communication and proximity on citizens’ sustainable disposal of e-waste. I was also the Academic Lead of a Knowledge Transfer Partnership with Fresh Relevance, a B2B company focusing on artificial intelligence in Marketing (total value of the bid £ 221.875). Finally, I have participated in projects financed by the European Commission on food science.
I obtained my first PhD in Applied Statistics for Business from the University of Turin (Italy, 2012). I have then moved to Spain and got a second PhD in Marketing from the University Pompeu Fabra (2015).
After working as a Senior Lecturer at Bournemouth University (UK), I was initially appointed as a Reader at the University of Portsmouth in 2017 and became a Professor and the Research Lead for the Marketing Subject Group thereafter.
Currently, the Marketing group has 50 outputs of either world leading or internationally excellent quality (4 or 3 ABS), with a jump of 13 positions in rankings (The Complete University Guide) since 2016.
Research Interests
My research interests lie in the areas of pricing, consumer decision-making, and online reputation. Methodologically, I enjoy both quantitative studies and conducting field experiments. My approach is interdisciplinary, drawing on economics, management, and psychology.
My current research interests include:
- The reasons behind the success of the so-called “sharing economy”
- New participative pricing mechanisms
- The impact of dynamic price variability on revenue maximisation
- Understanding decision making processes in retailing and consumer services
- Behavioural pricing in marketing
I am interested in supervising new doctoral students doing work close to the above-indicated areas.
Teaching Responsibilities
I teach marketing analytics and marketing strategy at PG level. I also lead units on research methods at PhD level. I have contributed to the development of new international agreements in Italy and in Spain, including Ramon Llull University and Università della Valle d'Aosta.
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
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SDG 9 Industry, Innovation, and Infrastructure
Fingerprint
- 1 Similar Profiles
Collaborations and top research areas from the last five years
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Advancing methodological robustness in tourism research: an integrative framework for paradigmatic pluralism
Sung, Y., Seo, W. S. & Viglia, G., 5 May 2026, (Early online) In: Tourism Review.Research output: Contribution to journal › Article › peer-review
Open AccessFile -
Field experiments: overcoming the limitations of survey experiments for actionable behavioural insights
Dolnicar, S., Viglia, G. & Kurtaliqi, F., 1 Jan 2026, In: Annals of Tourism Research. 116, 15 p., 104080.Research output: Contribution to journal › Article › peer-review
Open AccessFile -
How practitioners can leverage GenAI to bridge the research-practice gap
Viglia, G., Lasarov, W., Trabandt, M. & Hoffmann, S., 1 Apr 2026, In: Tourism Management. 113, 16 p., 105309.Research output: Contribution to journal › Article › peer-review
Open AccessFile141 Downloads (Pure) -
Innovations Leveraging Artificial Intelligence, Stakeholder Engagement, and Innovation Value: An Investment Model Perspective
Hollebeek, L. D., Katsikeas, C. S., Kopalle, P. K. & Viglia, G., 1 Jan 2026, In: Journal of Product Innovation Management. 43, 1, p. 3-13 11 p.Research output: Contribution to journal › Editorial › peer-review
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Luxury fashion’s transparency paradox on TikTok: balancing openness and exclusivity
Khan, N., Mazzoli, V., Viglia, G. & Merk, M., 22 Apr 2026, (Early online) In: Journal of Advertising Research.Research output: Contribution to journal › Article › peer-review
Open AccessFile1 Downloads (Pure)
Datasets
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Dataset for ‘It makes me feel vulnerable! The impact of public self-disclosure on online complaint behavior'
Nieto-Garcia, M. (Creator), Viglia, G. (Creator) & Dyussembayeva, S. (Creator), University of Portsmouth, 2020
DOI: 10.17029/f1ac609c-1217-44a3-9ba9-877a7f80ac4f
Dataset
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Dataset for "Strategic consumer behavior in online hotel booking"
Nieto-Garcia, M. (Creator) & Viglia, G. (Contributor), University of Portsmouth, 22 May 2020
DOI: 10.17029/e620f159-2e92-43e1-84f1-89a1c1e4d7f9
Dataset
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Dataset for 'The dimensions of hotel customer ratings that boost RevPAR'.
Nieto-Garcia, M. (Creator), Ishizaka, A. (Creator), Viglia, G. (Creator), Resce, G. (Creator) & Occhiocupo, N. (Creator), University of Portsmouth, 16 Oct 2018
DOI: 10.17029/0928d2b7-be0c-4093-aa64-4cd0690d5ab9
Dataset
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Data availability statement for 'The determinants of conversion rates in SME e-commerce websites'.
Di Fatta, D. (Creator), Patton, D. (Creator) & Viglia, G. (Creator), University of Palermo, 26 Dec 2017
http://linkinghub.elsevier.com/retrieve/pii/S0969698917306525
Dataset
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Dataset for 'Stronger together? Tourists’ behavioral responses to joint brand advertising'.
Can, A. (Creator), Ekinci, Y. (Creator), Viglia, G. (Creator) & Buhalis, D. (Creator), University of Portsmouth, 4 Sept 2020
DOI: 10.17029/c301ae13-7a51-4812-98d4-54fde11634b6
Dataset
File
Projects
- 1 Finished
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Psychology and Marketing (Journal)
Viglia, G. (Editor)
2021 → 2024Activity: Publication peer-review and editorial work types › Editorial activity
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Annals of Tourism Research (Journal)
Viglia, G. (Editorial board member)
2018 → 2022Activity: Publication peer-review and editorial work types › Editorial activity
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British Academy of Management (External organisation)
Viglia, G. (Member)
2017 → 2018Activity: Membership types › Membership of council
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International Journal of Hospitality Management (Journal)
Viglia, G. (Editorial board member)
2017 → 2022Activity: Publication peer-review and editorial work types › Editorial activity
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Information Technology & Tourism (Journal)
Viglia, G. (Editorial board member)
2016 → 2021Activity: Publication peer-review and editorial work types › Editorial activity
Prizes
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Exploring how digital storytelling builds relationship experiences. Best paper award Psychology and Marketing Journal (3* ABS), Valencia (Spain)
Viglia, G. (Recipient), 2016
Prize: Prize (including medals and awards)