Giampaolo Viglia

Search results

• 2021

  Adopting revenue management strategies and data sharing to cope with crises

  Viglia, G., De Canio, F., Stoppani, A., Invernizzi, A. C. & Cerutti, S., 1 Dec 2021, In: Journal of Business Research. 137, p. 336-344 9 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  • Data Sharing 100%
  • Revenue Management 85%
  • Management Strategy 67%
  • Collaboration Strategy 56%
  • Dynamic Strategy 51%

• How to design good experiments in marketing: types, examples, and methods

  Viglia, G., Zaefarian, G. & Ulqinaku, A., 1 Oct 2021, In: Industrial Marketing Management. 98, p. 193-206 14 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  • Marketing 100%
  • Experimental Design 89%
  • Experiment 63%
  • Laboratory Experiments 49%
  • Sample Size 48%

• The seven lives of Airbnb. The role of accommodation types

  Bresciani, S., Ferraris, A., Santoro, G., Premazzi, K., Quaglia, R., Yahiaoui, D. & Viglia, G., 1 May 2021, In: Annals of Tourism Research. 88, 13 p., 103170.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  • pandemics 100%
  • Accommodation 73%
  • accommodation 69%
  • price level 38%
  • Travellers 36%
• 2020

  A comparison of hotel ratings between verified and non-verified online review platforms

  Figini, P., Vici, L. & Viglia, G., 26 Feb 2020, (Early online) In: International Journal of Culture, Tourism and Hospitality Research.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Online Reviews 100%
  • Rating 79%
  • Hotels 68%
  • rating 60%
  • comparison 34%
  150 Downloads (Pure)

• A review of experiments in tourism and hospitality

  Viglia, G. & Dolnicar, S., 10 Jan 2020, In: Annals of Tourism Research. 80, 102858.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  • Tourism and Hospitality 100%
  • tourism 77%
  • Tourism 72%
  • experiment 50%
  • Experiment 50%

• Be social! The impact of self-presentation on peer-to-peer accommodation revenue

  Nieto García, M., Muñoz-gallego, P. A., Viglia, G. & González-benito, Ó., 1 Sep 2020, In: Journal of Travel Research. 59, 7, p. 1268-1281 14 p., 0.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Self-presentation 100%
  • social value 94%
  • self-presentation 86%
  • Peer to Peer 84%
  • Accommodation 71%
  300 Downloads (Pure)

• Customers’ willingness to disclose personal information throughout the customer purchase journey in retailing: the role of perceived warmth

  Aiello, G., Donvito, R., Acuti, D., Grazzini, L., Mazzoli, V., Vannucci, V. & Viglia, G., 1 Dec 2020, In: Journal of Retailing. 96, 4, p. 490-506 17 p., 0.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  • Personal Information 100%
  • Willingness 87%
  • Retailing 81%
  • Purchase 56%
  • Privacy Concerns 28%

• Do consumers care about CSR in their online reviews? An empirical analysis

  D’Acunto, D., Tuan, A., Dalli, D., Viglia, G. & Okumus, F., Feb 2020, In: International Journal of Hospitality Management. 85, 9 p., 102342.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • corporate social responsibility 100%
  • Corporate Social Responsibility 94%
  • empirical analysis 77%
  • Online Reviews 76%
  • Empirical Analysis 44%
  92 Downloads (Pure)

• It makes me feel vulnerable! The impact of public self-disclosure on online complaint behavior

  Dyussembayeva, S., Viglia, G., Nieto-Garcia, M. & Invernizzi, A. C., 1 Jul 2020, In: International Journal of Hospitality Management. 88, 9 p., 102512.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Complaint Behavior 100%
  • Self-disclosure 93%
  • vulnerability 57%
  • public 46%
  • Locus of Control 40%

• Strategic consumer behavior in online hotel booking

  Masiero, L., Viglia, G. & Nieto-garcia, M., 1 Jul 2020, In: Annals of Tourism Research. 83, 102947.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  • Consumer Behaviour 100%
  • consumption behavior 98%
  • Cancellation 86%
  • Hotels 59%
  • consumer policy 28%

• Stronger together? Tourists’ behavioral responses to joint brand advertising

  Can, A. S., Ekinci, Y., Viglia, G. & Buhalis, D., 3 Sep 2020, (Early online) In: Journal of Advertising. 0, p. 0 0.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  • Behavioral Response 100%
  • Marketing 82%
  • tourist 80%
  • Tourists 79%
  • tourism advertising 26%

• Vulnerable consumer engagement: how corporate social media can facilitate the replenishment of depleted resources

  Fletcher-Brown, J., Turnbull, S., Viglia, G., Chen, T. & Pereira, V., 14 Jul 2020, (Early online) In: International Journal of Research in Marketing. 0, p. 0 0.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  • Vulnerable Consumers 100%
  • Replenishment 67%
  • Social Media 55%
  • Resources 40%
  • Consumer Research 18%
• 2019

  An investigation into the effects of joint advertising on tourists' behaviour

  Can, A. S., Ekinci, Y. & Viglia, G., 9 Jul 2019, p. 521-522. 2 p.

  Research output: Contribution to conference › Abstract › peer-review

  Open Access

• Book review: Emotional Intelligence in Tourism and Hospitality

  Viglia, G. & Rodrigo, P., 14 Sep 2019, (Early online) In: Tourism Management. 77, 2 p.

  Research output: Contribution to journal › Book/Film/Article review › peer-review

  Open Access

  • Emotional intelligence 100%
  • book review 74%
  • Tourism and Hospitality 71%
  • emotional intelligence 68%
  • Emotional Intelligence 67%

• Food information presentation: consumer preferences when eating out

  Bray, J., Hartwell, H., Price, S., Viglia, G., Kapuściński, G., Appleton, K., Saulais, L., Perez-Cueto, F. J. A. & Mavridis, I., 5 Aug 2019, In: British Food Journal. 121, 8, p. 1744-1762 19 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • eating out 100%
  • Information Presentation 84%
  • Consumer Behavior 82%
  • consumer preferences 68%
  • Workplace 55%
  94 Downloads (Pure)

• Paying before or paying after? Timing and uncertainty in pay-what-you-want pricing

  Viglia, G., Maras, M., Schumann, J. & Navarro-Martinez, D., 1 Aug 2019, In: Journal of Service Research. 22, 3, p. 272-284 13 p., 0.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • pricing 100%
  • Uncertainty 84%
  • Profitability 84%
  • uncertainty 76%
  • Payment 72%
  743 Downloads (Pure)

• Personal or product reputation? Optimizing revenues in the sharing economy

  Abrate, G. & Viglia, G., 1 Jan 2019, In: Journal of Travel Research. 58, 1, p. 136-148 13 p., 0.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Sharing Economy 100%
  • reputation 73%
  • revenue 70%
  • economy 62%
  • Peer to Peer 60%
  503 Downloads (Pure)

• Predicting consumers’ cheating behavior. The role of mental representation of goods and psychological ownership

  Viglia, G., Tassiello, V., Gordon-Wilson, S. & Grazzini , L., 22 Aug 2019, (Early online) In: Psychology and Marketing.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Consumer Behavior 100%
  • Psychological Ownership 95%
  • Cheating 86%
  • Ownership 83%
  • Pleasure 81%
  1 Downloads (Pure)

• Preface: Proceedings of the 9th Advances in Hospitality and Tourism Marketing and Management Conference

  Ekinci, Y., Sharples, L., Viglia, G. & Gursoy, D., 12 Jul 2019, Proceedings of the 9th Advances in Hospitality and Tourism Marketing and Management Conference. Ekinci, Y., Sharples, L., Viglia, G. & Gursoy, D. (eds.). University of Portsmouth, p. 12 1 p.

  Research output: Chapter in Book/Report/Conference proceeding › Foreword/postscript

  Open Access

  • marketing 100%
  • tourism 87%
  • consumption behavior 32%
  • information technology 26%
  • state of the art 20%

• Revenue and yield management: a perspective article

  Viglia, G. & Abrate, G., 28 Aug 2019, (Early online) In: Tourism Review.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Yield Management 100%
  • Revenue Management 81%
  • revenue 64%
  • management 34%
  • Managers 33%
  342 Downloads (Pure)

• Technological disruptions in services: lessons from tourism and hospitality

  Buhalis, D., Harwood, T., Bogicevic, V., Viglia, G., Beldona, S. & Hofacker, C., 14 May 2019, (Early online) In: Journal of Service Management .

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Tourism and Hospitality 100%
  • Disruption 84%
  • tourism 77%
  • services 54%
  • Value Co-creation 39%
  362 Downloads (Pure)

• The dimensions of hotel customer ratings that boost RevPAR

  Nieto-Garcia, M., Resce, G., Ishizaka, A., Occhiocupo, N. & Viglia, G., 1 Jan 2019, In: International Journal of Hospitality Management. 77, p. 583-592 10 p., 0.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Rating 100%
  • Hotels 85%
  • Revenue Maximization 83%
  • decision analysis 63%
  • trade-off 54%
  149 Downloads (Pure)

• The impact of dynamic price variability on revenue maximization

  Abrate, G., Nicolau, J. L. & Viglia, G., 1 Oct 2019, In: Tourism Management. 74, p. 224-233 10 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • price dynamics 100%
  • Revenue Maximization 74%
  • Intertemporal Price Discrimination 61%
  • Price Dynamics 60%
  • revenue 49%
  117 Downloads (Pure)

• When empathy prevents negative reviewing behavior

  Pera, R., Viglia, G., Grazzini , L. & Dalli, D., 22 Mar 2019, In: Annals of Tourism Research. 75, p. 265-278

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Empathy 100%
  • empathy 84%
  • Reviewing 80%
  • Online Reviews 72%
  • Peer to Peer 70%
  67 Downloads (Pure)
• 2018

  Beyond chemistry: the role of employee emotional competence in personalized services

  Matute, J., Palau-Saumell, R. & Viglia, G., 8 Feb 2018, (Early online) In: Journal of Services Marketing. 14 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Employees 100%
  • Loyalty 77%
  • Emotion 64%
  • Service Employees 51%
  • Fitness 45%
  364 Downloads (Pure)

• How handwriting reduces negative online ratings

  Tassiello, V., Viglia, G. & Mattila, A. S., 7 Jun 2018, (Early online) In: Annals of Tourism Research.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • handwriting 100%
  • Rating 76%
  • tourism 72%
  • field experiment 71%
  • boundary condition 63%
  40 Downloads (Pure)

• Humanize your business. The role of personal reputation in the sharing economy

  Mauri, A. G., Minazzi, R., Nieto-García, M. & Viglia, G., 1 Jul 2018, In: International Journal of Hospitality Management. 73, p. 36-43 8 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Sharing Economy 100%
  • economy 62%
  • attribute 58%
  • Branding 32%
  • Decision Making Tool 31%
  414 Downloads (Pure)

• Loss or gain? The role of message framing in hotel guests’ recycling behaviour

  Grazzini , L., Rodrigo, P., Aiello, G. & Viglia, G., 31 Dec 2018, In: Journal of Sustainable Tourism. 26, 11, p. 1944-1966 31 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Message Framing 100%
  • recycling 78%
  • Hotels 56%
  • Self-efficacy 49%
  • loss 36%
  480 Downloads (Pure)

• The determinants of conversion rates in SME e-commerce websites

  Di Fatta, D., Patton, D. & Viglia, G., 1 Mar 2018, In: Journal of Retailing and Consumer Services. 41, p. 161-168 8 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Conversion Rate 100%
  • Electronic Commerce 99%
  • Web Sites 72%
  • Small and Medium-sized Enterprises (SMEs) 49%
  • Online Sales 18%
  554 Downloads (Pure)

• The determinants of stakeholder engagement in digital platforms

  Viglia, G., Pera, R. & Bigné, E., Aug 2018, In: Journal of Business Research. 89, p. 404-410

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Stakeholder Engagement 100%
  • Stakeholders 73%
  • Facebook 20%
  • Profitability 20%
  • Qualitative Comparative Analysis (QCA) 20%
  1543 Downloads (Pure)

• When co-creation pays: stimulating engagement to increase revenues

  Tu, Y., Neuhofer, B. & Viglia, G., 23 Feb 2018, (Early online) In: International Journal of Contemporary Hospitality Management.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Willingness-to-pay 100%
  • willingness to pay 73%
  • Co-creation 68%
  • Customer Engagement 52%
  • Revenue 38%
  498 Downloads (Pure)
• 2017

  Book review: Marketing in Food, Hospitality, Tourism and Events

  Viglia, G., García, M. N. & Pera, R., 1 Dec 2017, In: Tourism Management. 63, p. 351-352 2 p.

  Research output: Contribution to journal › Book/Film/Article review › peer-review

  Open Access

  • book review 100%
  • Tourism and Hospitality 96%
  • marketing 85%
  • Marketing 79%
  • tourism 74%

• When distinction does not pay off - investigating the determinants of European agritourism prices

  Viglia, G. & Abrate, G., 1 Nov 2017, In: Journal of Business Research. 80, p. 45-52

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Agritourism 100%
  • Hospitality 68%
  • Attractiveness 41%
  • Collinearity 32%
  • Exclusivity 28%
  134 Downloads (Pure)
• 2016

  Entrepreneurial overconfidence and its impact upon performance

  Invernizzi, A. C., Menozzi, A., Passarani, D. A., Patton, D. & Viglia, G., 28 Nov 2016, (Early online) In: International Small Business Journal. 20 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Overconfidence 100%
  • Entrepreneurs 58%
  • Performance 33%
  • Budgetary Control 21%
  • Hubris 20%
  700 Downloads (Pure)

• Exploring how video digital storytelling builds relationship experiences

  Pera, R. & Viglia, G., 1 Dec 2016, In: Psychology and Marketing. 33, 12, p. 1142-1150

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Social Media 100%
  • Storytelling 96%
  • Qualitative Research 45%
  • Imagery (Psychotherapy) 45%
  • Interpersonal Relations 41%
  1320 Downloads (Pure)

• Price competition within and between airlines and high speed trains: the case of the Milan-Rome route

  Abrate, G., Viglia, G., García, J. S. & Forgas-Coll, S., 1 Apr 2016, In: Tourism Economics. 22, 2, p. 311-323 13 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • high-speed train 100%
  • Airlines 78%
  • Price Competition 64%
  • Train 61%
  • Travel Industry 52%
  208 Downloads (Pure)

• Strategic and tactical price decisions in hotel revenue management

  Abrate, G. & Viglia, G., Aug 2016, In: Tourism Management. 55, p. 123-132 10 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Hotels 100%
  • Revenue Management 92%
  • revenue 73%
  • price 67%
  • decision 52%
  1323 Downloads (Pure)

• The exploration of hotel reference prices under dynamic pricing scenarios

  Viglia, G., Mauri, A. & Carricano, M., Jan 2016, In: International Journal of Hospitality Management. 52, p. 46-55 10 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Reference Price 100%
  • Dynamic Pricing 90%
  • Hotels 65%
  • price 65%
  • Scenarios 51%
  924 Downloads (Pure)

• The influence of e-word-of-mouth on hotel occupancy rate

  Viglia, G., Minazzi, R. & Buhalis, D., 10 Oct 2016, In: International Journal of Contemporary Hospitality Management. 28, 9, p. 2035-2051 17 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Hotel Occupancy Rate 100%
  • Word-of-mouth 56%
  • hotel industry 19%
  • Hotels 18%
  • rate 18%
  86 Downloads (Pure)

• What are we eating? Consumer information requirement within a workplace canteen

  Price, S., Viglia, G., Hartwell, H., Hemingway, A., Chapleo, C., Appleton, K., Saulais, L., Mavridis, I. & Perez-Cueto, F. J. A., Oct 2016, In: Food Quality and Preference. 53, p. 39-46 8 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • consumer information 100%
  • Consumer Behavior 92%
  • Nutritive Value 85%
  • Greece 76%
  • Latent Class Analysis 73%
  87 Downloads (Pure)

• Who am I? How compelling self-storytelling builds digital personal reputation

  Pera, R., Viglia, G. & Furlan, R., Aug 2016, In: Journal of Interactive Marketing. 35, p. 44-55 12 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Storytelling 100%
  • Archetypes 33%
  • Social Business 21%
  • Sharing Economy 20%
  • Peer to Peer 18%
  964 Downloads (Pure)
• 2015

  Turning ideas into products: subjective well-being in co-creation

  Pera, R. & Viglia, G., Apr 2015, In: The Service Industries Journal. 35, 7-8, p. 388-402 15 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Subjective Well-being 100%
  • Co-creation 92%
  • Fabrication 62%
  • 3D printers 45%
  • Predictors 44%
  79 Downloads (Pure)
• 2014

  How social comparison influences reference price formation in a service context

  Viglia, G. & Abrate, G., Dec 2014, In: Journal of Economic Psychology. 45, p. 168-180 13 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Reference Price 100%
  • Social Comparison 98%
  • Price Formation 94%
  • Experimental Study 12%
  106 Downloads (Pure)

• Please, talk about it! When hotel popularity boosts preferences

  Viglia, G., Furlan, R. & Ladrón-de-Guevara, A., 1 Sep 2014, In: International Journal of Hospitality Management. 42, p. 155-164 10 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Hotels 100%
  • evaluation 58%
  • young 55%
  • Consumer Preferences 46%
  • Evaluation 39%
  92 Downloads (Pure)
• 2012

  Dynamic pricing strategies: evidence from European hotels

  Abrate, G., Fraquelli, G. & Viglia, G., 1 Mar 2012, In: International Journal of Hospitality Management. 31, 1, p. 160-168 9 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  • panel data 100%
  • capital city 95%
  • econometrics 91%
  • Dynamic Pricing 87%
  • Pricing Strategy 75%