Personal profile
Summary
I currently work 2 days a week in a business development role for the Faculty of Business of Law, specialising in designing and winning talent management contracts for large organisations.
My research interest is in academic enterprise. Volunteering outside of the University, I am a director of a social enterprise start up and trustee of a community charity. I have supported doctoral students on research projects on performance improvement in organisations.
Biography
The first half of my career was in manufacturing, during which time I completed my MBA. Since joining the University of Portsmouth I have been the director of the Centre for Enterprise Research and Innovation from 2005 to 2012 and Director of Business Services for the faculty of Business and Law from 2012 to 2016.
Research Interests
With colleagues I have published 5 peer reviewed academic articles and one book chapter in performance evaluation and improvement. I have an enduring interest in performance improvement and I’m particularly interested in customer service.
My current research is in academic enterprise, in particular how best to help industry use University resources to grow their businesses.
Media Availability
I am happy to take calls and emails from the media on my expertise in developing university / industry partnerships. I am aware of the needs to respond to journalists in a timely manner. Please contact me directly on either [email protected] or 07764167956
Teaching Responsibilities
I currently co-design teaching courses with colleagues and industry in leadership and management to meet the needs of organisations. Clients in the recent past have been Hewlett Packard, H.M.Army, Royal Air Force, NHS and Nigerian government.
External positions
Director, Droxford Community Hub CIC
1 Mar 2019 → …
Trustee, Brendoncare Group
1 Jan 2000 → 1 Dec 2019
Assessor, Chartered Institute of Management Accountants
1 Jan 2000 → 1 Jan 2016
Keywords
- LB2300 Higher Education
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
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SDG 9 Industry, Innovation, and Infrastructure
Fingerprint
- 1 Similar Profiles
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Leadership and Management Content for University of Portsmouth Medical Degree
Owalla, B. E., Dann, Z. & Capon, N., 26 Jul 2022, (Unpublished) University of Portsmouth. 28 p.Research output: Book/Report › Other report
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Do customers know what is best for them?: the use of SERVQUAL in UK policing
Capon, N. & Mills, V., Dec 2011, Understanding, managing and implementing quality: frameworks, techniques and cases. Antony, J. & Preece, D. (eds.). London: Routledge, p. 143-165 23 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter (peer-reviewed) › peer-review
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Shared legal services business case
Capon, N., Mar 2011, Portsmouth: University of Portsmouth, 60 p.Research output: Working paper
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eProcurement: measuring benefits of InTend
Capon, N. & Davey-Evans, S., Jun 2009, Portsmouth: University of Portsmouth, 63 p.Research output: Working paper
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ESRC funded third sector engagement network event
Capon, N. & Jaques, M., 30 Mar 2009, Portsmouth: University of Portsmouth, 9 p.Research output: Working paper
Projects
- 1 Finished
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Identifying leadership and management content for the University of Portsmouth medical degree
Owalla, B. (PI), Dann, Z. (CoI) & Capon, N. (CoI)
15/02/22 → 30/06/22
Project: Research