Penny Hart – Research outputs — University of Portsmouth

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5 Article
2 Conference contribution
1 Chapter (peer-reviewed)
1 Abstract

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2016

Design of pre-emptive customer experience management systems for mobile broadband communications service providers
Delibes-Rodriguez, D. & Hart, P., Jan 2016, Organizational information and change: managing information and technology. Rossignoli, C., Gatti, M. & Agrifoglio, R. (eds.). Springer, p. 217-228 (Lecture Notes in Information Systems and Organisation (LNISO); vol. 13).
Research output: Chapter in Book/Report/Conference proceeding › Chapter (peer-reviewed) › peer-review

Open Access