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Personal profile

Biography

I am a senior lecturer in Strategic Quality Management in the School of Organisations, Systems and People. I have an MSc Strategic Quality Management with Distinction. As my research interests are in Agile software development, I am a certified Scrum Product Owner.

Industry experience includes 11 years in quality roles and 7 years in software development roles.

Quality roles were senior business process analyst; developing new processes, quality engineer; conducting ISO 9001 and ISO 27001 audits and managing the quality of software projects, then quality team lead; leading a small team who managed the quality of programmes. I also managed business resiliency for the site I worked at. As a six sigma black belt I led improvement projects to solve high impacting business problems.

Software roles included junior software engineer and senior software engineer. I worked on requirements, high level design, code, manual testing and automated testing.

I am studying part-time for a PhD, expect to submit 30/09/2024. The title of my Thesis is "A study of agile software development; presenting a challenges-solutions framework and the dimensions involved in agile requirements engineering".

Teaching Responsibilities

Business Improvement Methods

Business Operations - the quality management perspective

Business Transformation through quality management

 

Research Interests

Agile software development

Requirements engineering

Requirement prioritisation

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  • Agile software requirements engineering challenges-solutions - A conceptual framework from systematic literature review

    Hoy, Z. & Xu, M., 6 Jun 2023, In: Information. 14, 6, 19 p., 322.

    Research output: Contribution to journalArticlepeer-review

    Open Access
    File
    104 Downloads (Pure)
  • Empirical insights into software startups

    Gupta, V., Hoy, Z. & Gupta, C., 1 May 2022, Emerging Technologies for Innovation Management in the Software Industry. Gupta, V. & Gupta, C. (eds.). IGI Global, p. 151-156 6 p. (Advances in Systems Analysis, Software Engineering, and High Performance Computing (ASASEHPC) Book Series).

    Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)peer-review

    File
    9 Downloads (Pure)
  • Sixteen limitations for five popular requirements prioritisation approaches

    Hoy, Z., 1 May 2022, Emerging Technologies for Innovation Management in the Software Industry. Gupta, V. & Gupta, C. (eds.). 1 ed. IGI Global, p. 202-222 21 p. (Advances in Systems Analysis, Software Engineering, and High Performance Computing (ASASEHPC) Book Series).

    Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)peer-review

    File
    27 Downloads (Pure)
  • Use of framework synthesis to identify the factors considered for five popular prioritisation approaches

    Hoy, Z., 1 May 2022, Emerging Technologies for Innovation Management in the Software Industry. Gupta, V. & Gupta, C. (eds.). 1 ed. IGI Global, p. 157-167 11 p. (Advances in Systems Analysis, Software Engineering, and High Performance Computing (ASASEHPC) Book Series).

    Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)peer-review

    File
    40 Downloads (Pure)
  • Reformulating requirements modelling for digitalisation: a structuration and semiotic informed approach

    Benfell, A. & Hoy, Z., Aug 2018, Digitalisation, Innovation, and Transformation: 18th IFIP WG 8.1 International Conference on Informatics and Semiotics in Organisations, ICISO 2018, Reading, UK, July 16-18, 2018, Proceedings. Liu, K., Nakata, K., Li, W. & Baranauskas, C. (eds.). Springer, Vol. 527. p. 218-227 Chapter 22. (Digitalisation, Innovation, and Transformation; vol. 527).

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    Open Access
    File
    118 Downloads (Pure)