If you made any changes in Pure these will be visible here soon.

Personal profile


I am a senior lecturer in Strategic Quality Management in the Operations and Systems Management department. I have an MSc Strategic Quality Management with Distinction. As my research interests are Agile software development, I am a certified Scrum Product Owner.

Industry experience includes 11 years in quality roles and 7 years in software development roles.

Quality roles were senior business process analyst; developing new processes, quality engineer; conducting ISO 9001 and ISO 27001 audits and managing the quality of software projects, then quality team lead; leading a small team who managed the quality of programmes. I also managed business resiliency for the site I worked at. As a six sigma black belt I led improvement projects to solve high impacting business problems.

Software roles included junior software engineer and senior software engineer. I worked on requirements, high level design, code, manual testing and automated testing.

Teaching Responsibilities

Business Transformation through quality management

Business Operations - the quality management perspective

Quantitative Methods for improvement projects

Research Interests

Agile software development

Requirements Engineering

Requirement prioritisation


Dive into the research topics where Zoe Hoy is active. These topic labels come from the works of this person. Together they form a unique fingerprint.
  • 1 Similar Profiles


Recent external collaboration on country/territory level. Dive into details by clicking on the dots or