Research outputs per year
Research outputs per year
Personal profile
Biography
I am a senior lecturer in Strategic Quality Management in the Operations and Systems Management department. I have an MSc Strategic Quality Management with Distinction. As my research interests are Agile software development, I am a certified Scrum Product Owner.
Industry experience includes 11 years in quality roles and 7 years in software development roles.
Quality roles were senior business process analyst; developing new processes, quality engineer; conducting ISO 9001 and ISO 27001 audits and managing the quality of software projects, then quality team lead; leading a small team who managed the quality of programmes. I also managed business resiliency for the site I worked at. As a six sigma black belt I led improvement projects to solve high impacting business problems.
Software roles included junior software engineer and senior software engineer. I worked on requirements, high level design, code, manual testing and automated testing.
Teaching Responsibilities
Business Transformation through quality management
Business Operations - the quality management perspective
Quantitative Methods for improvement projects
Research Interests
Agile software development
Requirements Engineering
Requirement prioritisation
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Dive into the research topics where Zoe Hoy is active. These topic labels come from the works of this person. Together they form a unique fingerprint.
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Reformulating requirements modelling for digitalisation: a structuration and semiotic informed approach
Benfell, A. & Hoy, Z., Aug 2018, Digitalisation, Innovation, and Transformation: 18th IFIP WG 8.1 International Conference on Informatics and Semiotics in Organisations, ICISO 2018, Reading, UK, July 16-18, 2018, Proceedings. Liu, K., Nakata, K., Li, W. & Baranauskas, C. (eds.). Springer, Vol. 527. p. 218-227 Chapter 22. (Digitalisation, Innovation, and Transformation; vol. 527).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
Open AccessFile68 Downloads (Pure) -
A structured approach to integrating audits to create organisational efficiencies: ISO 9001 and ISO 27001 audits
Hoy, Z. & Foley, A., 1 May 2015, In: Total Quality Management and Business Excellence. 26, 5-6, p. 690-702 13 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile900 Downloads (Pure) -
Making the most of audits: linking practice and theory
Foley, A. & Hoy, Z., Sep 2014, In: Quality World. 40, 8, p. 42-44Research output: Contribution to journal › Article › peer-review