A framework for assessing the social impact of interdependencies in digital business ecosystems

Prince Kwame Senyo, Kecheng Liu, John Effah

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    Abstract

    As digital technology continues to pervade many organisations, new collaborative models such as digital business ecosystems (DBEs) emerge. DBE is a socio-technical network of digital platforms, processes, individuals and organisations from different industries that collectively create value. In DBEs, participants interdepend on each other and technology platforms to develop individual capabilities required to deliver value to end-users. Notwithstanding the benefits of DBE, a key challenge for focal partners is how to assess the social impact of the various interdependencies. Social impact refers to the social effect of interdependencies on DBE participants. More often, the focus has been on assessing the operational impact of interdependencies while limited attention has been paid to the social perspective. However, we argue that the social impact of interdependencies is equally important since it can significantly affect value co-creation. In this study, we develop a framework to help focal partners assess the social impact of interdependencies in DBEs. An empirical case study of a port DBE is used to illustrate our framework.
    Original languageEnglish
    Title of host publicationDigitalisation, Innovation, and Transformation
    Subtitle of host publication18th IFIP WG 8.1 International Conference on Informatics and Semiotics in Organisations, ICISO 2018, Reading, UK, July 16-18, 2018, Proceedings
    EditorsKecheng Liu, Keiichi Nakata, Weizi Li, Cecilia Baranauskas
    PublisherSpringer
    Pages125-135
    Number of pages11
    ISBN (Electronic)978-3-319-94541-5
    ISBN (Print)978-3-319-94540-8
    DOIs
    Publication statusPublished - Aug 2018
    Event18th IFIP WG 8.1 International Conference on Informatics and Semiotics in Organisations: Digitalisation, Innovation, and Transformation - Reading, United Kingdom
    Duration: 16 Jul 201818 Jul 2018

    Publication series

    NameIFIP Advances in Information and Communication Technology
    PublisherSpringer
    Volume527
    ISSN (Print)1868-4238
    ISSN (Electronic)1868-422X

    Conference

    Conference18th IFIP WG 8.1 International Conference on Informatics and Semiotics in Organisations
    Abbreviated titleICISO 2018
    Country/TerritoryUnited Kingdom
    CityReading
    Period16/07/1818/07/18

    Keywords

    • Digital business ecosystem (DBE)
    • Interdependence assessment
    • Social impact assessment
    • Organisational semiotics
    • Framework

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