This project aims to create a real-time health advice platform andtelemedicine system that can reach healthcare providers and healthcare deprived people. A pragmatic approach is being used to understand the research problem of this study, which allows all the authors to recognise diverse concepts and clarifications, as well as understanding the research problem and quality. The initial primary research has consisted of three sections: planning, configuration, and reporting. We have identified the users and modelled our system based on their geographical location, age groups, literacy, and diseases. We also identified that some of the continents are far behind in health information technology research, where 37% of work is carried out in the USA, 24% in Europe, 15% in Asia, 3% in Africa, and 15 % in the rest of the world. We have further tracked out that most of the low and middle income countries’ populations have less technological knowledge, where 60–70% are uneducated, 20–30% are educated, and only 10% have higher education and experience. We have considered these data sets and developed a sample web, IOS and Android-based telemedicine platform that includes various functionalities including video and instant messaging, and social and educational posts for all types of users, e.g., doctors, nurses, and patients.