Accessing web based health care and resources for mental health: interface design considerations for people experiencing mental illness

Alice Good; Arunasalam Sambhanthan

doi:10.1007/978-3-319-07635-5_3

Accessing web based health care and resources for mental health: interface design considerations for people experiencing mental illness

Alice Good, Arunasalam Sambhanthan

School of Computing

Curtin University

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

11 Downloads (Pure)

Abstract

A significant proportion of society experience mental illness, many of which uses the Web for advice and support relating to their illness. With a high proportion of society experiencing anxiety and depression, it is important that web designers are informed of specific requirements to ensure Websites are accessible, particularly those websites that provide support and advice for mental health. Anxiety and depression can affect cognitive functioning, which can then impact upon the accessibility of web based information. The premise of this research is to look at design elements that are most likely to cause issues for people experiencing anxiety and depression. During a focus group, people who have a diagnosis of anxiety and depression were asked to discuss difficulties they experienced when carrying out specific tasks. The results from the study show that the problems encountered can be categorized under three main themes: information retrieval; information presentation and the understanding of information.

Original language	English
Title of host publication	Design, user experience, and usability. User experience design for everyday life applications and services
Subtitle of host publication	Third International Conference, DUXU 2014, Held as Part of HCI International 2014, Heraklion, Crete, Greece, June 22-27, 2014, Proceedings, Part III
Editors	Aaron Marcus
Place of Publication	Heidelberg
Publisher	Springer
Pages	25-33
ISBN (Electronic)	9783319076355
ISBN (Print)	9783319076348
DOIs	https://doi.org/10.1007/978-3-319-07635-5_3
Publication status	Published - Jun 2014
Event	Design, User Experience and Usability - Heraklion, Crete, Greece Duration: 22 Jun 2014 → 27 Jun 2014

Publication series

Name	Lecture Notes in Computer Science
Publisher	Springer
Volume	8519
ISSN (Print)	0302-9743

Conference

Conference	Design, User Experience and Usability
Abbreviated title	DUXU 2014
Country/Territory	Greece
City	Heraklion, Crete
Period	22/06/14 → 27/06/14

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 9 Industry, Innovation, and Infrastructure

Keywords

Interface design
mental health

Access to Document

10.1007/978-3-319-07635-5_3

http://link.springer.com/chapter/10.1007/978-3-319-07635-5_3#page-1

Cite this

Good, A., & Sambhanthan, A. (2014). Accessing web based health care and resources for mental health: interface design considerations for people experiencing mental illness. In A. Marcus (Ed.), Design, user experience, and usability. User experience design for everyday life applications and services: Third International Conference, DUXU 2014, Held as Part of HCI International 2014, Heraklion, Crete, Greece, June 22-27, 2014, Proceedings, Part III (pp. 25-33). (Lecture Notes in Computer Science; Vol. 8519). Springer. https://doi.org/10.1007/978-3-319-07635-5_3

Good, Alice ; Sambhanthan, Arunasalam. / Accessing web based health care and resources for mental health : interface design considerations for people experiencing mental illness. Design, user experience, and usability. User experience design for everyday life applications and services: Third International Conference, DUXU 2014, Held as Part of HCI International 2014, Heraklion, Crete, Greece, June 22-27, 2014, Proceedings, Part III. editor / Aaron Marcus. Heidelberg : Springer, 2014. pp. 25-33 (Lecture Notes in Computer Science).

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abstract = "A significant proportion of society experience mental illness, many of which uses the Web for advice and support relating to their illness. With a high proportion of society experiencing anxiety and depression, it is important that web designers are informed of specific requirements to ensure Websites are accessible, particularly those websites that provide support and advice for mental health. Anxiety and depression can affect cognitive functioning, which can then impact upon the accessibility of web based information. The premise of this research is to look at design elements that are most likely to cause issues for people experiencing anxiety and depression. During a focus group, people who have a diagnosis of anxiety and depression were asked to discuss difficulties they experienced when carrying out specific tasks. The results from the study show that the problems encountered can be categorized under three main themes: information retrieval; information presentation and the understanding of information.",

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Good, A & Sambhanthan, A 2014, Accessing web based health care and resources for mental health: interface design considerations for people experiencing mental illness. in A Marcus (ed.), Design, user experience, and usability. User experience design for everyday life applications and services: Third International Conference, DUXU 2014, Held as Part of HCI International 2014, Heraklion, Crete, Greece, June 22-27, 2014, Proceedings, Part III. Lecture Notes in Computer Science, vol. 8519, Springer, Heidelberg, pp. 25-33, Design, User Experience and Usability, Heraklion, Crete, Greece, 22/06/14. https://doi.org/10.1007/978-3-319-07635-5_3

Accessing web based health care and resources for mental health: interface design considerations for people experiencing mental illness. / Good, Alice; Sambhanthan, Arunasalam.
Design, user experience, and usability. User experience design for everyday life applications and services: Third International Conference, DUXU 2014, Held as Part of HCI International 2014, Heraklion, Crete, Greece, June 22-27, 2014, Proceedings, Part III. ed. / Aaron Marcus. Heidelberg: Springer, 2014. p. 25-33 (Lecture Notes in Computer Science; Vol. 8519).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

TY - GEN

T1 - Accessing web based health care and resources for mental health

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AU - Good, Alice

AU - Sambhanthan, Arunasalam

PY - 2014/6

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N2 - A significant proportion of society experience mental illness, many of which uses the Web for advice and support relating to their illness. With a high proportion of society experiencing anxiety and depression, it is important that web designers are informed of specific requirements to ensure Websites are accessible, particularly those websites that provide support and advice for mental health. Anxiety and depression can affect cognitive functioning, which can then impact upon the accessibility of web based information. The premise of this research is to look at design elements that are most likely to cause issues for people experiencing anxiety and depression. During a focus group, people who have a diagnosis of anxiety and depression were asked to discuss difficulties they experienced when carrying out specific tasks. The results from the study show that the problems encountered can be categorized under three main themes: information retrieval; information presentation and the understanding of information.

AB - A significant proportion of society experience mental illness, many of which uses the Web for advice and support relating to their illness. With a high proportion of society experiencing anxiety and depression, it is important that web designers are informed of specific requirements to ensure Websites are accessible, particularly those websites that provide support and advice for mental health. Anxiety and depression can affect cognitive functioning, which can then impact upon the accessibility of web based information. The premise of this research is to look at design elements that are most likely to cause issues for people experiencing anxiety and depression. During a focus group, people who have a diagnosis of anxiety and depression were asked to discuss difficulties they experienced when carrying out specific tasks. The results from the study show that the problems encountered can be categorized under three main themes: information retrieval; information presentation and the understanding of information.

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Good A, Sambhanthan A. Accessing web based health care and resources for mental health: interface design considerations for people experiencing mental illness. In Marcus A, editor, Design, user experience, and usability. User experience design for everyday life applications and services: Third International Conference, DUXU 2014, Held as Part of HCI International 2014, Heraklion, Crete, Greece, June 22-27, 2014, Proceedings, Part III. Heidelberg: Springer. 2014. p. 25-33. (Lecture Notes in Computer Science). doi: 10.1007/978-3-319-07635-5_3

Accessing web based health care and resources for mental health: interface design considerations for people experiencing mental illness

Abstract

Publication series

Conference

UN SDGs

Keywords

Access to Document

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Cite this