Activation: the point of view of clients and front line staff

Dan Finn, Martin Blackmore

Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)peer-review

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Between September and December 1997 we carried out field research in four areas of high unemployment in England where we organised focus groups, attended by just under eighty long term unemployed people, and carried out detailed interviews with over fifty ‘street level’ key workers in agencies delivering programmes for the unemployed. 1 This research followed ten years in which successive British Governments had progressively intensified the ‘activation’ of the benefit system creating a new ‘stricter benefit regime’, implemented through the Employment Service (ES), aimed at increasing the job search activity of the unemployed and deterring fraud.
Original languageEnglish
Title of host publicationLabour market policies and the public employment service
Place of PublicationParis
PublisherOrganisation for Economic Co-operation and Development (OECD)
ISBN (Print)9789264185975
Publication statusPublished - 2001


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