Adapting performance and emotional support feedback to cultural differences

Muhammad Sidi-Ali, Judith Masthoff, Matt Dennis, Jack Kopecky, Nigel Beacham

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Abstract

This paper investigates adaptation of feedback to learners’ cultural backgrounds. First, we investigate how to portray the cultural background of a learner. Second, we present a qualitative focus-group study, investigating how participants from different cultures believe culture affects the kind of feedback given to a learner. Finally, we present an empirical study on how humans adapt feedback based on the cultural background of learners to inspire an algorithm. Our investigations resulted in a set of stories which can be used to reliably portray a person’s culture when investigating cultural adaptation in indirect experiments and user as wizard studies. They also provided insights into the adaptations people make to cultural differences.
Original languageEnglish
Title of host publicationProceedings of the 27th Conference on User Modeling, Adaptation and Personalization
Place of PublicationNew York
PublisherAssociation for Computing Machinery, Inc
Pages318-326
Number of pages9
ISBN (Electronic)978-1-4503-6021-0
ISBN (Print)978-1-4503-6021-0
DOIs
Publication statusPublished - 7 Jun 2019
Event27th Conference on User Modeling, Adaptation and Personalization - Golden Bay Beach Hotel, Larnaca, Cyprus
Duration: 9 Jun 201912 Jun 2019
Conference number: 27
http://www.cyprusconferences.org/umap2019/

Conference

Conference27th Conference on User Modeling, Adaptation and Personalization
Abbreviated titleUMAP'19
Country/TerritoryCyprus
CityLarnaca
Period9/06/1912/06/19
Internet address

Keywords

  • Feedback
  • Culture
  • Adaptation
  • E-Learning

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