An evaluation of social learning and learner outcomes in a massive open online course (MOOC): a healthcare sector case study

Valerie Anderson, Jonny Gifford, Janet Wildman

Research output: Contribution to journalArticlepeer-review

12 Downloads (Pure)

Abstract

This paper responds to calls for new inquiries into the use of technology in HRD. We examine how, and to what extent, social media tools contribute to learner experiences and learner outcomes in an HRD intervention in a workplace context. We analyse qualitative and quantitative data relating to a massive open online course (MOOC) in a healthcare sector case study setting. We examine the interaction between the MOOC programme, social learning through social media tools and learner outcomes. The results of our evaluation show that usage of social media tools does not significantly affect knowledge outcomes but social media usage enhances affective outcomes. We conclude that social media tools can foster productive social learning processes. We also find evidence of some reluctance to engage with the technologies and declining patterns of interactivity using social media over the duration of the MOOC programme. We conclude that a more nuanced theorization to take account of personal and professional workplace context is necessary to explain how learners regulate their engagement with social media tools and the effect of social technologies for sustained social learning in HRD interventions.
Original languageEnglish
Pages (from-to)208-237
Number of pages30
JournalHuman Resource Development International
Volume23
Issue number3
Early online date3 Feb 2020
DOIs
Publication statusPublished - 1 Jul 2020

Keywords

  • Social learning
  • technology
  • workplace learning
  • healthcare
  • social media

Fingerprint

Dive into the research topics of 'An evaluation of social learning and learner outcomes in a massive open online course (MOOC): a healthcare sector case study'. Together they form a unique fingerprint.

Cite this