An investigation into the usability & accessibility of UK health information Web sites

Alice Good, Suzanne Stokes, J. Jerrams-Smith

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Abstract

This paper presents the results of an exploratory study aimed at assessing the usability and accessibility of three health information web sites for elderly novice users. The results from the study show that certain aspects of these web sites make it difficult for elderly people to use them, especially if the users have impairments. The paper highlights problematic areas regarding usability and accessibility, and makes recommendations based upon the findings.
Original languageEnglish
Pages (from-to)72-79
Number of pages8
JournalJournal of Healthcare & Information Management
Volume21
Issue number3
Publication statusPublished - 2007

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