The role of ISO 9000 has been considered a key element in the process of Supplier Quality Assurance (SQA). However many people now see its role as limited. This paper reports on the findings of a survey carried out in the UK to investigate current practice relating to the customer supplier interface. The survey was also carried out to attempt to establish the true worth of 3rd Party Assessments to ISO 9000 and how it fits in with other methods of SQA. The results indicate that what companies actually practice does not align with the SQA methods they consider to be best and that Vendor Rating Schemes play a significant role in SQA despite the fact that this approach has largely disappeared from modern publications relating to Supplier Quality Assurance.
|Published - Oct 2003
|8th World Congress for Total Quality Management - Dubai, United Arab Emirates
Duration: 6 Oct 2003 → 8 Oct 2003
|8th World Congress for Total Quality Management
|United Arab Emirates
|6/10/03 → 8/10/03