Approaches to supplier quality assurance

P. Head; Barbara Savage

Approaches to supplier quality assurance

P. Head, Barbara Savage

Research output: Contribution to conference › Paper › peer-review

Abstract

The role of ISO 9000 has been considered a key element in the process of Supplier Quality Assurance (SQA). However many people now see its role as limited. This paper reports on the findings of a survey carried out in the UK to investigate current practice relating to the customer supplier interface. The survey was also carried out to attempt to establish the true worth of 3rd Party Assessments to ISO 9000 and how it fits in with other methods of SQA. The results indicate that what companies actually practice does not align with the SQA methods they consider to be best and that Vendor Rating Schemes play a significant role in SQA despite the fact that this approach has largely disappeared from modern publications relating to Supplier Quality Assurance.

Original language	English
Publication status	Published - Oct 2003
Event	8th World Congress for Total Quality Management - Dubai, United Arab Emirates Duration: 6 Oct 2003 → 8 Oct 2003

Conference

Conference	8th World Congress for Total Quality Management
Country/Territory	United Arab Emirates
City	Dubai
Period	6/10/03 → 8/10/03

Cite this

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title = "Approaches to supplier quality assurance",

abstract = "The role of ISO 9000 has been considered a key element in the process of Supplier Quality Assurance (SQA). However many people now see its role as limited. This paper reports on the findings of a survey carried out in the UK to investigate current practice relating to the customer supplier interface. The survey was also carried out to attempt to establish the true worth of 3rd Party Assessments to ISO 9000 and how it fits in with other methods of SQA. The results indicate that what companies actually practice does not align with the SQA methods they consider to be best and that Vendor Rating Schemes play a significant role in SQA despite the fact that this approach has largely disappeared from modern publications relating to Supplier Quality Assurance.",

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AU - Head, P.

AU - Savage, Barbara

PY - 2003/10

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N2 - The role of ISO 9000 has been considered a key element in the process of Supplier Quality Assurance (SQA). However many people now see its role as limited. This paper reports on the findings of a survey carried out in the UK to investigate current practice relating to the customer supplier interface. The survey was also carried out to attempt to establish the true worth of 3rd Party Assessments to ISO 9000 and how it fits in with other methods of SQA. The results indicate that what companies actually practice does not align with the SQA methods they consider to be best and that Vendor Rating Schemes play a significant role in SQA despite the fact that this approach has largely disappeared from modern publications relating to Supplier Quality Assurance.

AB - The role of ISO 9000 has been considered a key element in the process of Supplier Quality Assurance (SQA). However many people now see its role as limited. This paper reports on the findings of a survey carried out in the UK to investigate current practice relating to the customer supplier interface. The survey was also carried out to attempt to establish the true worth of 3rd Party Assessments to ISO 9000 and how it fits in with other methods of SQA. The results indicate that what companies actually practice does not align with the SQA methods they consider to be best and that Vendor Rating Schemes play a significant role in SQA despite the fact that this approach has largely disappeared from modern publications relating to Supplier Quality Assurance.

M3 - Paper

T2 - 8th World Congress for Total Quality Management

Y2 - 6 October 2003 through 8 October 2003

ER -

Approaches to supplier quality assurance

Abstract

Conference

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