Are the elderly averse to technology?

Jonathan Jones, Peter Bednar

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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In 2018, I interviewed seven people from the ‘silent generation’ to find out what they thought about information technology, whether they were averse to it, and why. Using this snap-shot image from Hornchurch Tapestry day care centre, this paper analyses the human activity system that frames how the elderly interact with the technology that surrounds them. It details what these interactions consist of, investigates how the participants view the purpose of the technology and explores how they ‘feel’ about their interactions with it. Ultimately, this paper challenges a societal assumption that elderly people are averse to information technology. The elderly use different technologies for different purposes and in different contexts. The Tapestry interviews highlight how critical family pressure was in determining how the elderly feel about information technology and their decisions to interact with it.
Original languageEnglish
Title of host publicationExploring Digital Ecosystems
EditorsA. Lazazzara, F. Ricciardi, S. Za
Number of pages8
ISBN (Electronic)978-3-030-23665-6
ISBN (Print)978-3-030-23664-9
Publication statusPublished - 31 Jul 2019
EventXV Conference of the Italian Chapter of AIS: Living in the digital ecosystem: technologies, organizations and human agency - Pavia, Pavia, Italy
Duration: 12 Oct 201813 Oct 2018
Conference number: 15

Publication series

NameLecture Notes in Information Systems and Organisation
ISSN (Print)2195-4968


ConferenceXV Conference of the Italian Chapter of AIS
Abbreviated titleItAIS 2018
Internet address


  • socio-technical
  • systems
  • elderly
  • averse
  • information technology
  • information systems


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