Are you experienced? Methods of mapping behaviour and experience in transactional environments

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Abstract

This paper investigates the use of tangible and intangible experiences both as a recording process and as a design tool. It is particularly focused towards the practical application in service and retail design and its development as a key part of the design process and as a control and test medium for existing situations. The methodology is purposely fluid to allow for a variety of situations and also to promote future development and exploration through collaboration. The findings are applied to and explored within existing situations and proposed design interventions.
Original languageEnglish
Title of host publicationNZAAR International Event Series on Natural and Built Environment, Cities, Sustainability and Advanced Engineering
PublisherNew Zealand Academy of Applied Research
Pages24-30
Publication statusPublished - 26 Jun 2016
EventInternational Conference on Civil Engineering, Advanced Structures and Construction Management: ICCEASCM 2016 - Kuala Lumpur, Malaysia
Duration: 26 Jun 2016 → …
http://www.nzaar.com/icceascm/

Publication series

Name
ISSN (Print)2463-5960
ISSN (Electronic)2463-5979

Conference

ConferenceInternational Conference on Civil Engineering, Advanced Structures and Construction Management
Country/TerritoryMalaysia
CityKuala Lumpur
Period26/06/16 → …
Internet address

Keywords

  • Experience
  • Blueprinting
  • Journey
  • Modal
  • Transactional

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