Authenticity of employee voice channels: a critical discourse analysis of Nigeria's banking and ICTs sectors

Emeka Oruh, Chima Mordi

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    Employee voice efficacy has remained at the centre of global employment relations discourse following the continuing demise of union representative voice, largely portrayed as a tendentious function of the surge of alternative voice systems (or non-unionised employee representations -NERs). Discourses pertaining to voice have equally remained contentious in the developed world and fundamentally complex to follow in the developing countries, giving the widening gap in their employment relations literatures, particularly in Nigeria’s terrain currently being investigated in this study. Thus, this research aims to identify the various voice channels through which employees are represented and to establish how participatory they are perceived by respondents. Consequently, an empirical investigation was conducted in 5 organisations across the Nigeria’s banking and ICTs sectors, via a semi-structured interviews and focus group discussions with 73 managers and employees altogether. Data gathered consequently were qualitatively analysed via critical discourse analytical (CDA) framework, to uncover Nigeria’s unique cultural-environmental dynamics driving the adoption of non-unionised employee voice systems by organisations.
    Original languageEnglish
    Title of host publicationBAM 2016 Conference Proceedings
    Subtitle of host publicationThriving in turbulent times
    PublisherBritish Academy of Management
    ISBN (Print)978-0-9549608-9-6
    Publication statusPublished - 4 Sept 2016
    Event30th Annual Conference of the British Academy of Management: BAM 2016 - Newcastle, United Kingdom
    Duration: 6 Sept 20168 Sept 2016


    Conference30th Annual Conference of the British Academy of Management
    Country/TerritoryUnited Kingdom
    Internet address


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