Bedazzled by technology

Ivanin Ivanov; Peter Bednar; Athanasios Paraskelidis

doi:10.1007/978-3-030-47539-0_3

Bedazzled by technology

Ivanin Ivanov^*
, Peter Bednar
, Athanasios Paraskelidis

^*Corresponding author for this work

Lund University

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

This paper is about the socio-technical findings of a project that was carried out for an organisation in the educational sector. The main aim of the project was to explore the possibilities of developing a mobile Augmented Reality authoring tool that educators would use to create AR experiences in attempt to improve their teaching methods. A novel ‘solution’ was designed and prototyped, which initially seemed to have great potential, but as the project progressed it gradually became evident that although the solution was possible, it was not necessarily a good solution. The project ended up being a prime example of the nowadays common phenomenon of designing efficacious but ineffective solutions for ill-defined problems. This paper analyses the project in retrospective from a soft systems thinking point of view, reflecting on the problems and limitations of attempting to solve problems with ill-defined boundaries and requirements using hard systems thinking.

Original language	English
Title of host publication	Digital Transformation and Human Behavior
Subtitle of host publication	Innovation for People and Organisations
Editors	Concetta Metallo, Maria Ferrara, Alessandra Lazazzara, Stefano Za
Publisher	Springer
Pages	21-31
Number of pages	11
ISBN (Electronic)	9783030475390
ISBN (Print)	9783030475383
DOIs	https://doi.org/10.1007/978-3-030-47539-0_3
Publication status	Published - 3 Nov 2020
Event	16th Conference of the Italian Chapter of AIS, 2019 - Naples, Italy Duration: 27 Sept 2019 → 28 Sept 2019

Publication series

Name	Lecture Notes in Information Systems and Organisation
Volume	37
ISSN (Print)	2195-4968
ISSN (Electronic)	2195-4976

Conference

Conference	16th Conference of the Italian Chapter of AIS, 2019
Country/Territory	Italy
City	Naples
Period	27/09/19 → 28/09/19

Keywords

augmented reality
hard systems thinking
soft systems thinking

Access to Document

10.1007/978-3-030-47539-0_3

Cite this

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title = "Bedazzled by technology",

abstract = "This paper is about the socio-technical findings of a project that was carried out for an organisation in the educational sector. The main aim of the project was to explore the possibilities of developing a mobile Augmented Reality authoring tool that educators would use to create AR experiences in attempt to improve their teaching methods. A novel {\textquoteleft}solution{\textquoteright} was designed and prototyped, which initially seemed to have great potential, but as the project progressed it gradually became evident that although the solution was possible, it was not necessarily a good solution. The project ended up being a prime example of the nowadays common phenomenon of designing efficacious but ineffective solutions for ill-defined problems. This paper analyses the project in retrospective from a soft systems thinking point of view, reflecting on the problems and limitations of attempting to solve problems with ill-defined boundaries and requirements using hard systems thinking.",

keywords = "augmented reality, hard systems thinking, soft systems thinking",

author = "Ivanin Ivanov and Peter Bednar and Athanasios Paraskelidis",

note = "Publisher Copyright: {\textcopyright} The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2021.; 16th Conference of the Italian Chapter of AIS, 2019 ; Conference date: 27-09-2019 Through 28-09-2019",

year = "2020",

month = nov,

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doi = "10.1007/978-3-030-47539-0\_3",

language = "English",

isbn = "9783030475383",

series = "Lecture Notes in Information Systems and Organisation",

publisher = "Springer",

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editor = "Concetta Metallo and Maria Ferrara and Alessandra Lazazzara and Stefano Za",

booktitle = "Digital Transformation and Human Behavior",

address = "Netherlands",

}

Ivanov, I, Bednar, P & Paraskelidis, A 2020, Bedazzled by technology. in C Metallo, M Ferrara, A Lazazzara & S Za (eds), Digital Transformation and Human Behavior: Innovation for People and Organisations. Lecture Notes in Information Systems and Organisation, vol. 37, Springer, pp. 21-31, 16th Conference of the Italian Chapter of AIS, 2019, Naples, Italy, 27/09/19. https://doi.org/10.1007/978-3-030-47539-0_3

Bedazzled by technology. / Ivanov, Ivanin; Bednar, Peter ; Paraskelidis, Athanasios.
Digital Transformation and Human Behavior: Innovation for People and Organisations. ed. / Concetta Metallo; Maria Ferrara; Alessandra Lazazzara; Stefano Za. Springer, 2020. p. 21-31 (Lecture Notes in Information Systems and Organisation; Vol. 37).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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T1 - Bedazzled by technology

AU - Ivanov, Ivanin

AU - Bednar, Peter

AU - Paraskelidis, Athanasios

N1 - Publisher Copyright: © The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2021.

PY - 2020/11/3

Y1 - 2020/11/3

N2 - This paper is about the socio-technical findings of a project that was carried out for an organisation in the educational sector. The main aim of the project was to explore the possibilities of developing a mobile Augmented Reality authoring tool that educators would use to create AR experiences in attempt to improve their teaching methods. A novel ‘solution’ was designed and prototyped, which initially seemed to have great potential, but as the project progressed it gradually became evident that although the solution was possible, it was not necessarily a good solution. The project ended up being a prime example of the nowadays common phenomenon of designing efficacious but ineffective solutions for ill-defined problems. This paper analyses the project in retrospective from a soft systems thinking point of view, reflecting on the problems and limitations of attempting to solve problems with ill-defined boundaries and requirements using hard systems thinking.

AB - This paper is about the socio-technical findings of a project that was carried out for an organisation in the educational sector. The main aim of the project was to explore the possibilities of developing a mobile Augmented Reality authoring tool that educators would use to create AR experiences in attempt to improve their teaching methods. A novel ‘solution’ was designed and prototyped, which initially seemed to have great potential, but as the project progressed it gradually became evident that although the solution was possible, it was not necessarily a good solution. The project ended up being a prime example of the nowadays common phenomenon of designing efficacious but ineffective solutions for ill-defined problems. This paper analyses the project in retrospective from a soft systems thinking point of view, reflecting on the problems and limitations of attempting to solve problems with ill-defined boundaries and requirements using hard systems thinking.

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Y2 - 27 September 2019 through 28 September 2019

ER -

Bedazzled by technology

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Keywords

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