Benchmarking best practice: towards a total reliability & maintenance management award

Ashraf Labib, J. Franlund, C. Vamvalis

Research output: Contribution to journalArticlepeer-review


Evidence is provided of the importance of maintenance and reliability, and the current status of reliability and maintenance (R&M) practice is reviewed, in terms of the gaps between the advances in technology and the evolution of the R&M techniques. This is followed by a comparison of the status and the quality of R&M in which it is argued that, although quality is a sub-set of R&M, the status of R&M is lagging behind that of its quality. The total quality management framework that has led to the development of quality awards is then introduced. A three-stage, total R&M, management award is then proposed which is adapted from the quality awards but enhanced to include issues that are felt to be more relevant to the R&M domain. Proposals are tendered for future research and developments in this field.
Original languageEnglish
Pages (from-to)34-39
Number of pages6
JournalJournal of Maintenance & Asset Management
Issue number25
Publication statusPublished - 2009


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