Evidence is provided of the importance of maintenance and reliability, and the current status of reliability and maintenance (R&M) practice is reviewed, in terms of the gaps between the advances in technology and the evolution of the R&M techniques. This is followed by a comparison of the status and the quality of R&M in which it is argued that, although quality is a sub-set of R&M, the status of R&M is lagging behind that of its quality. The total quality management framework that has led to the development of quality awards is then introduced. A three-stage, total R&M, management award is then proposed which is adapted from the quality awards but enhanced to include issues that are felt to be more relevant to the R&M domain. Proposals are tendered for future research and developments in this field.
|Number of pages
|Journal of Maintenance & Asset Management
|Published - 2009