BPR enabling software for the financial services industry

R. Lakin, Nick Capon, N. Botten

    Research output: Contribution to journalArticlepeer-review


    Part one in a three-part series, describes some software and its use for 'mapping the present process' for business process re-engineering (BPR) from a survey by three MSc students at the University of Portsmouth (further articles will cover 'analysing possible improvements' and facilitating new ways of working). Points out that while present process mapping is not essential, there are benefits for circulation to others, for consistency when different departments are involved, and professionalism of presentation. Discusses the use of flow charts, role activity diagrams (RADs), action workflow techniques, and integrated definition method (IDEF). Briefly reviews ABC Flowcharter 4.0 as an example of flow diagram modelling, RADitor 1.6 as an example of RAD modelling, and Design/IDEF 3.5 as an example of IDEF modelling.
    Original languageEnglish
    Pages (from-to)18-20
    Number of pages3
    JournalManagement Services
    Issue number3
    Publication statusPublished - 1996


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