BPR enabling software for the financial services industry

R. Lakin, Nick Capon, N. Botten

Research output: Contribution to journalArticlepeer-review

Abstract

Part one in a three-part series, describes some software and its use for 'mapping the present process' for business process re-engineering (BPR) from a survey by three MSc students at the University of Portsmouth (further articles will cover 'analysing possible improvements' and facilitating new ways of working). Points out that while present process mapping is not essential, there are benefits for circulation to others, for consistency when different departments are involved, and professionalism of presentation. Discusses the use of flow charts, role activity diagrams (RADs), action workflow techniques, and integrated definition method (IDEF). Briefly reviews ABC Flowcharter 4.0 as an example of flow diagram modelling, RADitor 1.6 as an example of RAD modelling, and Design/IDEF 3.5 as an example of IDEF modelling.
Original languageEnglish
Pages (from-to)18-20
Number of pages3
JournalManagement Services
Volume40
Issue number3
Publication statusPublished - 1996

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