Buy online, return to store: the challenges and opportunities of product returns in a multichannel environment

Lisa Jack, Regina Frei, Sally-Ann Caroline Krzyzaniak

Research output: Book/Report › Commissioned report

Keywords

@book{8757a997254543209fd3ca162abbe7ea,

title = "Buy online, return to store: the challenges and opportunities of product returns in a multichannel environment",

keywords = "product returns, retail industry, Reverse supply chain, Sustainability, Lean",

author = "Lisa Jack and Regina Frei and Krzyzaniak, {Sally-Ann Caroline}",

year = "2019",

month = jan,

day = "1",

language = "English",

publisher = "ECR Community",

}

TY - BOOK

T1 - Buy online, return to store

T2 - the challenges and opportunities of product returns in a multichannel environment

AU - Jack, Lisa

AU - Frei, Regina

AU - Krzyzaniak, Sally-Ann Caroline

PY - 2019/1/1

Y1 - 2019/1/1

KW - product returns

KW - retail industry

KW - Reverse supply chain

KW - Sustainability

KW - Lean

M3 - Commissioned report

BT - Buy online, return to store

PB - ECR Community

ER -