Capacity planning and management

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    Abstract

    After reading this chapter you should be able to: • Define and measure capacity and appreciate the factors that influence it. • Assess the difficulties of matching capacity to demand. • Evaluate and apply the different strategies for matching capacity with demand in the short, medium and long term. • Analyse the impact of constraints and bottlenecks on a process and consider the Theory of Constraints. • Outline the different strategies available for both manufacturing and service operations. • Explain and apply some key forecasting techniques and understand the circumstances where each method is appropriate.
    Original languageEnglish
    Title of host publicationOperations management
    EditorsS. Paton, B. Clegg, A. Pilkington, J. Hsuan
    Place of PublicationBasingstoke
    PublisherMcGraw-Hill
    Pages207-237
    Number of pages31
    ISBN (Print)9780077126179
    Publication statusPublished - 2011

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