Abstract
After reading this chapter you should be able to:
• Define and measure capacity and appreciate the factors that influence it.
• Assess the difficulties of matching capacity to demand.
• Evaluate and apply the different strategies for matching capacity with demand in the short,
medium and long term.
• Analyse the impact of constraints and bottlenecks on a process and consider the Theory of
Constraints.
• Outline the different strategies available for both manufacturing and service operations.
• Explain and apply some key forecasting techniques and understand the circumstances where
each method is appropriate.
| Original language | English |
|---|---|
| Title of host publication | Operations management |
| Editors | S. Paton, B. Clegg, A. Pilkington, J. Hsuan |
| Place of Publication | Basingstoke |
| Publisher | McGraw-Hill |
| Pages | 207-237 |
| Number of pages | 31 |
| ISBN (Print) | 9780077126179 |
| Publication status | Published - 2011 |