Abstract
Those studying organisational behaviour often find themselves reading about the issues faced by global businesses, whose managerial excellence is supported by cutting-edge technology and major financial investment. The organisation in this case study has neither cutting-edge technology nor major investment and never has had. However, it has become famous in recent years, as the world's business schools have beaten a path to its door to study the extraordinary organisation of Mumbai's dabbawalahs.
| Original language | English |
|---|---|
| Title of host publication | Management and organisational behaviour |
| Editors | L. Mullins |
| Place of Publication | Harlow |
| Publisher | Financial Times Prentice Hall |
| Pages | 326-328 |
| Number of pages | 3 |
| ISBN (Print) | 9780273708889 |
| Publication status | Published - 2007 |