CHAINGE: a blockchain solution to automate payment detail updates to subscription services

David Buckley, Gueltoum Bendiab, Stavros Shiaeles, Nick Savage, Nicholas Kolokotronis

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Abstract

The rise of the subscription-based business model has led to a corresponding increase in the number of subscriptions where a customer needs to manage their payments. This management of payments for multiple subscriptions has become a very complicated and insecure task for customers; especially when it comes to renewing payment details when the card is lost, stolen, or expires. In addition, this, mostly manual, process is vulnerable to human error, digital frauds, and data breaches, according to security reports. Thus, in this paper, we propose a novel approach to automate, manage and simplify the Financial Supply Chain involved in the process of updating and managing payments to user' subscriptions. This is done by utilising the Hyperledger Sawtooth blockchain framework, that allows a consumer to enter their payment card details in a central digital wallet and link their subscriptions to their cards. The card being updated triggers an event on the blockchain, which allow for the payment details to be updated on subscription systems automatically. The verification tests performed on the prototype of the proposed system shows that its current implementation has been securely achieved.

Original languageEnglish
Title of host publication2021 IEEE International Conference on Communications Workshops, ICC Workshops 2021 - Proceedings
PublisherInstitute of Electrical and Electronics Engineers
ISBN (Electronic)9781728194417
ISBN (Print)9781728194424
DOIs
Publication statusPublished - 9 Jul 2021
Event2021 IEEE International Conference on Communications Workshops, ICC Workshops 2021 - Virtual, Online
Duration: 14 Jun 202123 Jun 2021

Publication series

Name2021 IEEE International Conference on Communications Workshops (ICC Workshops)
PublisherIEEE
ISSN (Print)2164-7038
ISSN (Electronic)2694-2941

Conference

Conference2021 IEEE International Conference on Communications Workshops, ICC Workshops 2021
CityVirtual, Online
Period14/06/2123/06/21

Keywords

  • authentication
  • automatic payment
  • blockchain
  • digital wallet
  • security
  • subscription service

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