Abstract
Although established as a mainstream mechanism for delivering public services, the adoption of electronic government (e-government) has not been uniform. One of the problems mentioned in prior research relates to the fact that e- government services are perceived as being distant and impersonal from a user or citizen perspective. In this paper, the authors argue that complementing existing e- government services through the use of a video-to-video platform could alleviate this problem. This paper presents the concept of the LiveCity project which proposes the delivery of high definition video over existing Internet infrastructure to enhance public services. The potential benefits of overlaying video on top of e- government applications are examined through use case scenarios.
| Original language | English |
|---|---|
| Title of host publication | Electronic government and electronic participation |
| Subtitle of host publication | joint Proceedings of ongoing research of IFIP EGOV and IFIP epart 2013 |
| Place of Publication | Bonn |
| Publisher | Gesellschaft für Informatik |
| Pages | 125-131 |
| ISBN (Print) | 9783885796152 |
| Publication status | Published - 2013 |
| Event | IFIP Electronic Government and Electronic Participation - Germany, Koblenz, Germany Duration: 16 Sept 2013 → 19 Sept 2013 |
Conference
| Conference | IFIP Electronic Government and Electronic Participation |
|---|---|
| Country/Territory | Germany |
| City | Koblenz |
| Period | 16/09/13 → 19/09/13 |