Conceptual framework for implementation of knowledge sharing in global software development organizations

Rayhab Anwar, Mobashar Rehman, Khor Siak Wang, Aamir Amin, Rehan Akbar

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Effective knowledge sharing plays a significant role in the proficient performance of any global software development organization. The lack of ability to share knowledge over time, in globally distributed software organizations, is perhaps the most prominent issue of this digital era. Traditionally, the main focus of the existing literature for knowledge sharing has been on individuals working from same locations rather than globally distributed locations. Therefore, a good amount of research work needs to be done to understand knowledge sharing process for globally distributed software development organizations. To fill this gap, this paper proposes a framework consisting of knowledge sharing factors classified into five main categories 'individual', 'organizational', 'technological', 'cultural' and 'geographical'. The proposed framework incorporates psychological theories including theory of planned behavior (TPB), social cognitive theory (SCT) and subset of Triandis' theory of interpersonal behavior (TIB). Based on literature review, this study suggests that trust, motivation, social interaction, linguistic distance, geographical distance, time zone difference have direct relationships with knowledge sharing behavior whereas organizational and technological support plays a moderating role.

Original languageEnglish
Title of host publication2017 IEEE Symposium on Computer Applications and Industrial Electronics (ISCAIE)
PublisherInstitute of Electrical and Electronics Engineers
Pages174-178
Number of pages5
ISBN (Electronic)9781509047529, 9781509047512
ISBN (Print)9781509047536
DOIs
Publication statusPublished - 19 Oct 2017
Event2017 IEEE Symposium on Computer Applications and Industrial Electronics, ISCAIE 2017 - Langkawi Island, Malaysia
Duration: 24 Apr 201725 Apr 2017

Conference

Conference2017 IEEE Symposium on Computer Applications and Industrial Electronics, ISCAIE 2017
Country/TerritoryMalaysia
CityLangkawi Island
Period24/04/1725/04/17

Keywords

  • geographical distance
  • global software development organizations
  • knowledge sharing behavior
  • linguistic distance
  • motivation

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