Consultation skills: students' perspectives on simulation and technology-enhanced learning

Helena Herrera, David Brown, Jane Portlock

Research output: Contribution to journalArticlepeer-review

Abstract

This study investigated pharmacy technicians’ perceptions of learning consultation skills following an innovative approach based on video-filmed simulated consultation scenarios with actors and the use of a virtual learning environment.

This research showed that, although this approach was initially perceived as artificial, it was considered more effective than a traditional lecture-based approach.

If consultation behaviours are to be improved to ensure consultations achieve their purpose, practical skills have to be taught and developed.
Original languageEnglish
Pages (from-to)B82
JournalInternational Journal of Pharmacy Practice
Volume17
Issue numberSup 2
DOIs
Publication statusPublished - Sept 2009

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