Consumer repurchase intention of smart wearable devices: an extension of the technology integration model

Zalfa Laili Hamzah*, Muhammad Waqas, Rohayu Binti Rahman, Ezlika Ghazali

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review


The popularity of smart wearable devices has significantly increased in recent years. However, little is known about the factors that can enhance the repurchase intention of smart wearables. This study adopted a mixed-method approach in the form of netnography and semi-structured interviews to explore the benefits that lead to the repurchase intention of smart wearables. Results revealed that consumers look for technological features and agency-based factors that facilitate their technological extension and subtraction. Similarly, individual characteristics such as self-identity can also lead to technological extension and subtraction. This technological extension and subtraction, along with intrinsic hedonic benefits, can lead to perceptions of economic value. This perception of economic value can lead to consumer satisfaction and eventually to repurchase intention of smart wearables. This result validates and enhances the technology integration model by presenting the integration of factors in a consolidated framework that can explain the repurchase intentions of smart wearables.

Original languageEnglish
Pages (from-to)78-98
Number of pages21
JournalInternational Journal of Technology Marketing
Issue number1
Early online date24 Oct 2022
Publication statusPublished - 1 Jan 2023


  • continuance intention
  • economic benefits
  • hedonic benefits
  • repurchase intention
  • smart wearable
  • technology integration model
  • utilitarian benefits

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