TY - JOUR
T1 - Corporate social responsibility in the luxury sector
T2 - the role of moral foundations
AU - Hang, Haiming
AU - Rodrigo, Padmali
AU - Ghaffari, Mahsa
PY - 2021/8/12
Y1 - 2021/8/12
N2 - The academic literature on whether consumers respond positively toward corporate social responsibility (hereafter CSR) initiatives in the luxury sector is limited and contradictory. Our research contributes to this on-going debate by exploring the role of CSR moral foundations. By differentiating individualizing moral foundations (e.g., justice) from binding moral foundations (e.g., loyalty), our three experiments jointly suggest consumers respond more positive toward CSR guided by binding (vs. individualizing) foundations. Our results further suggest perceptions of intrinsic CSR motives mediate the impact of CSR moral foundations on consumer attitude. However, this mediation is moderated by the nature of tourism destination, more evident in a nature-based (vs. urban) destination. Taken together, our research suggests the luxury sector needs to focus on binding foundations rather than individualizing foundations to create a win-win situation.
AB - The academic literature on whether consumers respond positively toward corporate social responsibility (hereafter CSR) initiatives in the luxury sector is limited and contradictory. Our research contributes to this on-going debate by exploring the role of CSR moral foundations. By differentiating individualizing moral foundations (e.g., justice) from binding moral foundations (e.g., loyalty), our three experiments jointly suggest consumers respond more positive toward CSR guided by binding (vs. individualizing) foundations. Our results further suggest perceptions of intrinsic CSR motives mediate the impact of CSR moral foundations on consumer attitude. However, this mediation is moderated by the nature of tourism destination, more evident in a nature-based (vs. urban) destination. Taken together, our research suggests the luxury sector needs to focus on binding foundations rather than individualizing foundations to create a win-win situation.
KW - corporate social responsibility (CSR)
KW - experimental studies
KW - luxury, experience
KW - moral foundations
UR - http://www.scopus.com/inward/record.url?scp=85112332710&partnerID=8YFLogxK
U2 - 10.1002/mar.21571
DO - 10.1002/mar.21571
M3 - Article
AN - SCOPUS:85112332710
SN - 0742-6046
JO - Psychology and Marketing
JF - Psychology and Marketing
ER -