Critical organizational challenges in delivering business value from IT: in search of the independent variable

Nazareth Nicolian, Christine Welch, Martin Read, Martyn Roberts

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

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    Abstract

    The literature is filled with examples of IT projects that disappointed their sponsors on at least one measure of success. Managers today frequently go beyond the traditional project success measures – on-time, in-budget and meeting the scope of requirements - to embrace measures of the actual business benefits and the factors that deliver real business value. This paper is the third in a series of published papers that explore the challenges and opportunities facing organisations in deriving value from IT. Previous papers have explored issues around hybrid value models. This paper focuses on the search, identification and analysis of the independent variables that affect an organisation’s ability to extract value from IT. The paper draws together existing published work in the area with the results of field work conducted with CIOs of organisations in Lebanon. It proposes a framework that will assist managers to understand the complexities and interactions of independent variables that contributing to creation of IT value.
    Original languageEnglish
    Title of host publicationProceedings of the 11th European Conference on Information Systems Management
    EditorsReneta Paola Dameri, Riccardo Spinelli
    PublisherAcademic Conferences and Publishing International Limited
    ISBN (Print)978-1911218531
    Publication statusPublished - 25 Aug 2017
    Event11th European Conference on Information Systems Management - University of Genoa, Italy
    Duration: 14 Sep 201715 Sep 2017

    Conference

    Conference11th European Conference on Information Systems Management
    Country/TerritoryItaly
    Period14/09/1715/09/17

    Keywords

    • IT Value
    • IT Challenges
    • IT Capability
    • IT Competencies
    • Lebanon

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