TY - JOUR
T1 - Cybersickness in metaverse travel
AU - McKenna, Brad
AU - Cai, Wenjie
AU - Williams, Nigel Leroy
PY - 2025/12/8
Y1 - 2025/12/8
N2 - While the Metaverse promises transformative tourism experiences, the physiological challenge of cybersickness presents a significant barrier to inclusive adoption. This conceptual paper defines cybersickness in the Metaverse as a condition integrated into the virtual tourism experience itself, operating through locomotion, immersion duration, and perceived motion, rather than a transit issue. We develop a theoretical framework, comprising an Affordance Duality Matrix and a four-dimensional process model, that synthesises Affordance Theory with Sensory Conflict and Postural Instability theories. A key contribution is identifying the temporal paradox where features enabling high-fidelity immersion transition into physiological constraints over time. Furthermore, the framework synthesises these established theories by showing that specific technological designs determine whether conflict leads to instability via sequential or feedback-looped pathways. Finally, the research posits that cybersickness creates a biological digital divide, excluding vulnerable populations based on neurological tolerance. We conclude by advocating for user-centric design to ensure inclusive Metaverse tourism.
AB - While the Metaverse promises transformative tourism experiences, the physiological challenge of cybersickness presents a significant barrier to inclusive adoption. This conceptual paper defines cybersickness in the Metaverse as a condition integrated into the virtual tourism experience itself, operating through locomotion, immersion duration, and perceived motion, rather than a transit issue. We develop a theoretical framework, comprising an Affordance Duality Matrix and a four-dimensional process model, that synthesises Affordance Theory with Sensory Conflict and Postural Instability theories. A key contribution is identifying the temporal paradox where features enabling high-fidelity immersion transition into physiological constraints over time. Furthermore, the framework synthesises these established theories by showing that specific technological designs determine whether conflict leads to instability via sequential or feedback-looped pathways. Finally, the research posits that cybersickness creates a biological digital divide, excluding vulnerable populations based on neurological tolerance. We conclude by advocating for user-centric design to ensure inclusive Metaverse tourism.
KW - Metaverse
KW - virtual world
KW - cybersickness
KW - affordance theory
KW - sensory conflict theory
KW - postural instability theory
U2 - 10.1080/13683500.2025.2600433
DO - 10.1080/13683500.2025.2600433
M3 - Article
SN - 1368-3500
JO - Current Issues in Tourism
JF - Current Issues in Tourism
ER -