Design support methodology using quality function deployment with feature-based reasoning

Z. El-Kahlout, C. Irgens, Barbara Savage

Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)peer-review


This paper reviews the benefits and shortcomings of QFD as a design support tool. It identifies the principle problem areas, considers briefly work which has already been done to address them, and then focuses on a proposed solution to one of these problem areas. It is suggested that a Feature-Based Reasoning approach would be a beneficial addition to the evaluation process to determine the relation between the WHATs and HOWs, and that this would result in an improvement in the ease of use and robustness of this part of the QFD process.
Original languageEnglish
Title of host publicationStrategic management of the manufacturing value chain
EditorsU. Bititci, A. Carrie
Place of PublicationNorwell, Massachusetts, USA
PublisherKluwer Academic Publishers
Number of pages10
ISBN (Print)0412827107
Publication statusPublished - 31 Aug 1998

Publication series

NameIFIP advances in information and communication technology
PublisherKluwer Academic Publishers


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