Abstract
The rapid transition of customers, employees and suppliers to the online space due to pandemic restrictions has offered many enterprises in Vietnam – as elsewhere around the world – little choice but to accelerate their implementation of digital business processes and systems.
While some commentators continue to suggest that business-as-usual should quickly return once restrictions were lifted, we need look no further than the UK; even after the so-called ‘Freedom Day’ many companies are continuing some form of work from home in order to reduce office costs and improve employee work/life balance, while the likelihood of future lockdown is high. At the same time, the permanent shift by many consumers to online shopping has placed a question mark over some smaller retail stores and centres.
Every transformation starts with a first step: to help take this step, this report features a guide to the key steps required by those leaders who are genuinely committed to the huge opportunities that digital transformation can offer. We hope that our research helps to guide your journey.
While some commentators continue to suggest that business-as-usual should quickly return once restrictions were lifted, we need look no further than the UK; even after the so-called ‘Freedom Day’ many companies are continuing some form of work from home in order to reduce office costs and improve employee work/life balance, while the likelihood of future lockdown is high. At the same time, the permanent shift by many consumers to online shopping has placed a question mark over some smaller retail stores and centres.
Every transformation starts with a first step: to help take this step, this report features a guide to the key steps required by those leaders who are genuinely committed to the huge opportunities that digital transformation can offer. We hope that our research helps to guide your journey.
| Original language | English |
|---|---|
| Place of Publication | Vietnam |
| Publisher | Royal Melbourne Institute of Technology |
| Number of pages | 40 |
| Publication status | Published - 1 Sept 2021 |