Enhancing brand equity through sublime experience: the mediating role of consumers' branded content engagement

Muhammad Waqas, Nauman Wajid*, Muhammad Ali Khan, Linda Hollebeek, Sigitas Urbonavicius

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

Abstract

This study explores how consumers' sublime experiences with branded social media content influence their engagement behaviours and, in turn, enhance consumer-based brand equity. In Study 1 (n = 281), exploratory factor analysis was performed to determine the factor structure, revealing a two-factor, 12-item sublime experience construct. Study 2 (n = 269) employed confirmatory factor analysis, confirming sublime experience as a higher-order construct encompassing aesthetic- and awe-inspiring experiences. Study 3 (n = 279) was conducted to validate the sublime experience scale and test the proposed hypotheses. Data were collected through an online survey of Facebook users. The findings indicate that sublime experience enhances consumer engagement behaviours, including content consumption, contribution, and creation. Moreover, consumer engagement was found to mediate the relationship between sublime experience and brand equity.
Original languageEnglish
JournalJournal of Consumer Behaviour
Early online date23 Jun 2025
DOIs
Publication statusEarly online - 23 Jun 2025

Keywords

  • Brand equity
  • consumer engagement
  • consumer experince
  • customer expereince
  • scale development
  • social media
  • sublime experience

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