Following scandals such as Winterbourne View, Transforming Care (2012) seeks changes in challenging behavior services. A key part of this change is ensuring people with learning disabilities who use challenging behavior services have more personalised support and their voices heard. This paper describes a study that used focus groups to explore challenging behaviour and challenging behaviour services with people with learning disabilities who used community based challenging behaviour services. We analysed the focus groups using thematic analysis and found 3 main themes: Engaging with service terminology The language of Challenging Behaviour; Locating and Framing behaviour; Engaging with Professionals. This study has led to a larger funded study currently in process.