Facilitating a positive environment: the role of resilience, mental fortitude and conflict management when supporting match officials

Thomas Webb, Mike Rayner, Jamie Cleland, Jimmy O'Gorman

Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)peer-review


Formal and informal support networks are essential for sports match officials to operate effectively. Whether this support network is initiated by governing bodies, or organised by the referees or umpires themselves, any incidents of abuse heighten the importance of support around these match officials. Match officials identified the importance of these support networks and communicated misgivings around the disciplinary processes that they have experienced. This chapter also contemplates the role of resilience and its importance as an essential trait for match officials, the mental fortitude and toughness required for individual match officials, alongside a facilitative and supportive environment in which match officials operate. Moreover, the role of intergroup conflict between match officials, players, coaches and spectators is considered and how conflict resolution can be utilised to address some of these intergroup issues.
Original languageEnglish
Title of host publicationReferees, Match Officials and Abuse: Research and Implications for Policy
Number of pages22
ISBN (Electronic)9780429431203
ISBN (Print)9781138364677, 9780367633592
Publication statusPublished - 9 Nov 2020

Publication series

NameRoutledge Focus in Sport, Culture and Society

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