Fleet support services: improving customer service, results of pilot study

C. Shepherd, D. Gibbs, Nick Capon

Research output: Working paper

Keywords

@techreport{d4d79a57448b43dcbd8434084ac04f18,

title = "Fleet support services: improving customer service, results of pilot study",

keywords = "BID",

author = "C. Shepherd and D. Gibbs and Nick Capon",

note = "Institution: University of Portsmouth. Department: Portsmouth Business School.",

year = "2004",

language = "English",

publisher = "University of Portsmouth",

address = "United Kingdom",

type = "WorkingPaper",

institution = "University of Portsmouth",

}

TY - UNPB

T1 - Fleet support services: improving customer service, results of pilot study

AU - Shepherd, C.

AU - Gibbs, D.

AU - Capon, Nick

N1 - Institution: University of Portsmouth. Department: Portsmouth Business School.

PY - 2004

Y1 - 2004

KW - BID

M3 - Working paper

BT - Fleet support services: improving customer service, results of pilot study

PB - University of Portsmouth

CY - Portsmouth

ER -