How to use the model: implementing the Efqm excellence model

Debbie Reed

    Research output: Book/ReportBook

    Abstract

    This book sets out the things that an organisation needs to consider, to plan, and to complete to ensure self assessment leads to implemented action plans. It should help anyone who is trying to raise awareness of the Excellence Model within their organisation, to encourage self assessment, and to improve the efficiency and effectiveness of their organisation.
    Original languageEnglish
    Place of PublicationLondon
    PublisherBritish Quality Foundation
    Number of pages48
    ISBN (Print)9781899358502
    Publication statusPublished - 11 Mar 2002

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