This book sets out the things that an organisation needs to consider, to plan, and to complete to ensure self assessment leads to implemented action plans. It should help anyone who is trying to raise awareness of the Excellence Model within their organisation, to encourage self assessment, and to improve the efficiency and effectiveness of their organisation.
|Place of Publication||London|
|Publisher||British Quality Foundation|
|Number of pages||48|
|Publication status||Published - 11 Mar 2002|