Human capital in the Indian IT / BPO industry

Vijay Pereira, Ashish Malik

    Research output: Book/ReportBook


    Human Capital in the Indian IT / BPO Industry analyses human capital management in the Indian information technology (IT) and business process outsourcing (BPO) industry, which has created a new paradigm for organising global talent engaged in designing and delivering IT and BPO services. The authors explore the evolution of the innovative talent management strategies of knowledge workers, which has received little attention in existing literature analysis. This book provides a rich theoretical grounding of managing human resources in the context of high-technology professional services firms, focusing on the design and implementation of high performance work system designs in the context of Indian IT/BPO organizations.
    Original languageEnglish
    Place of PublicationLondon
    PublisherPalgrave Macmillan
    ISBN (Print)9781137481504
    Publication statusPublished - 27 May 2015


    • Business and Management
    • International Business and Management
    • Business Information Systems
    • Leadership and Strategy
    • WNU


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