Historically, there has only been a limited focus on evaluating the impact of ICT projects vis-a-vis development, and little concrete analysis of these initiatives in terms of their long-term effects. Whilst there is research that documents the scale of disconnect between policy objectives and policy outcome in ICT4D, the findings are not applicable to Jigawa State. This study will develop and test a context-specific model of good practice for ICT4D applicable to decision and policy makers across Nigeria. The research approach used in this research was interpretive within multi-level Case Study context. The results from the research will contribute to an understanding of success factors in a comparable, context-specific case country and significantly influence policy making and implementation in Jigawa State in particular and Nigeria in general. For the first time in the Jigawa state, ICT4D policy will be based on empirical evidence. The outcome of this research will also assist in theorising and deepening the understanding of the application of ICT in development practice with specific reference to Jigawa in particular and Nigeria in general. The unique and novel combination of Sen's Capability Approach and Heek's Design Reality Gap Model in examining ICT4D policy outcome will provide significant new insights on how the gap between policy objectives and outcome might be eliminated.