TY - GEN
T1 - Interaction-context schema
T2 - Annual Conference of the Italian Chapter of AIS , 2019
AU - Cipriano, Michele
AU - Bednar, Peter
N1 - Publisher Copyright:
© The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2021.
PY - 2020/11/3
Y1 - 2020/11/3
N2 - Information Systems Interactions are a pivotal point in developing an understanding of a socio-technical system. From this perspective, Information Systems could be defined as the cooperation, coexistence and integration of a socio-technical approach with the social aspect. This research investigates how people communicate in a business and how this is likely to support knowledge sharing practices. Given this, the real-work practices that drive a business emphasise the interactions. This paper proposes an “Interaction-Context” schema, which factors in the interactions sparked by several stakeholders that occurs in different areas of interest of a business. Therefore, a multi-proposal expanded analysis of interactions which seek to attends diverse purposes in different contexts. The schema envisages three categories to classify the interaction. Similarly, there are three contexts which distinguish the orientation. Hence, the interplay between interactions, technology and ICT competencies, which support or develop a business, underpin the Proposed Model “Interaction-Context” schema.
AB - Information Systems Interactions are a pivotal point in developing an understanding of a socio-technical system. From this perspective, Information Systems could be defined as the cooperation, coexistence and integration of a socio-technical approach with the social aspect. This research investigates how people communicate in a business and how this is likely to support knowledge sharing practices. Given this, the real-work practices that drive a business emphasise the interactions. This paper proposes an “Interaction-Context” schema, which factors in the interactions sparked by several stakeholders that occurs in different areas of interest of a business. Therefore, a multi-proposal expanded analysis of interactions which seek to attends diverse purposes in different contexts. The schema envisages three categories to classify the interaction. Similarly, there are three contexts which distinguish the orientation. Hence, the interplay between interactions, technology and ICT competencies, which support or develop a business, underpin the Proposed Model “Interaction-Context” schema.
KW - ICT maturity
KW - Interaction analysis
KW - Knowledge sharing
KW - Organisational excellence
KW - Real-work practices
KW - SMEs
UR - http://www.scopus.com/inward/record.url?scp=85118462559&partnerID=8YFLogxK
U2 - 10.1007/978-3-030-47539-0_17
DO - 10.1007/978-3-030-47539-0_17
M3 - Conference contribution
AN - SCOPUS:85118462559
SN - 9783030475383
T3 - Lecture Notes in Information Systems and Organisation
SP - 235
EP - 261
BT - Digital Transformation and Human Behavior- Innovation for People and Organisations
A2 - Metallo, Concetta
A2 - Ferrara, Maria
A2 - Lazazzara, Alessandra
A2 - Za, Stefano
PB - Springer Science and Business Media Deutschland GmbH
Y2 - 27 September 2019 through 28 September 2019
ER -