@inbook{3bf74affb8f947e6a6c892af5b714c7d,
title = "Interviewing adults: Communication at the front line",
keywords = "Decision-making, Emergency, Information, Questioning, Rapport",
author = "R. Milne and A. Shawyer and G. Dalton and B. May and J. Nunan and R. Bull",
year = "2021",
month = may,
day = "30",
doi = "10.1007/978-3-319-70488-3\_160",
language = "English",
isbn = "9783319704876",
pages = "474--481",
editor = "Shapiro, \{Lauren R.\} and Marie-Helen Maras",
booktitle = "Encyclopedia of Security and Emergency Management",
publisher = "Springer Cham",
edition = "1st",
}