Knowledge sourcing and knowledge reuse in the virtual product prototyping: an exploratory study in a large automotive supplier of R&D

Raffaele Filieri, Salma Alguezaui

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    Abstract

    The capacity of organizations to share knowledge is seen as a source of competitive advantage in many industries. Knowledge sourcing and knowledge reuse have been indicated as important enablers of organizational efficiency and innovation performance. Although firms may own valuable knowledge, the presence of barriers to knowledge sourcing and reuse may hinder the exploitation of such knowledge. The present study explores the barriers to knowledge sourcing and reuse from electronic repository and their implications within Q3 the virtual product prototyping stage of new products development. The study is based on 24 interviews with research and development (R&D) employees of a large supplier of R&D in the automotive sector. Results demonstrate that the poor operational quality of a repository hinders knowledge sourcing; thereby, people prefer sourcing knowledge from other colleagues rather than from the repository. Moreover, the inefficiencies in knowledge sourcing from a repository, the poor quality of the codified knowledge and its complexity affect the reuse of existing knowledge. This study reveals that knowledge sourcing and knowledge reuse can affect the time performance in the virtual product prototype development process.
    Original languageEnglish
    Pages (from-to)637-651
    JournalExpert Systems
    Volume32
    Issue number6
    Early online date13 Feb 2015
    DOIs
    Publication statusPublished - 1 Dec 2015

    Keywords

    • knowledge reuse
    • knowledge sourcing
    • technical solutions
    • electronic knowledge repository
    • product prototyping process
    • automotive industry
    • new product development

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