LCM feedback: lean service, customer feedback

Research output: Working paper

Keywords

@techreport{250575a3ae404e429bd634748bb4235d,

title = "LCM feedback: lean service, customer feedback",

keywords = "BID",

author = "Nick Capon",

note = "Institution: University of Portsmouth. Department: Portsmouth Business School.",

year = "2005",

month = oct,

day = "17",

language = "English",

publisher = "University of Portsmouth",

address = "United Kingdom",

type = "WorkingPaper",

institution = "University of Portsmouth",

}