Let’s play: me and my AI-powered avatar as one team

Asad Hassan Butt, Hassan Ahmad, Muhammad Awais Shakir Goraya, Muhamamd Shakaib Akram, Muhammad Nouman Shafique

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    Artificial Intelligence (AI) tools have altered the gaming industry, thanks to their newly incepted functionalities which have enhanced the consumer experience. Building on innovation diffusion theory, technology acceptance model, and flow theory, this study highlights the concept of an AI-powered avatar. This study explores the roles of perceived easiness, usefulness, advantage, compatibility, enjoyment, customization, and interactivity in forming the gamers’ intention to play with AI-powered avatar. A survey data of 500 respondents, from China, having an experience of playing online video games is used to test the proposed hypotheses. The results offer significant support to the proposed relationships related to the adoption of an AI-powered avatar and the consumers’ psychological association with its adoption. Consequently, the reults imply that AI-powered avatars should allow gamers to customize, interact, and take assistance to move up levels with an enjoyable experience. Moreover, this study also suggests that digital technologies such as, AI could be integrated into the gaming environment for a more pleasing and immersive experience.
    Original languageEnglish
    Pages (from-to)1014-1025
    JournalPsychology and Marketing
    Issue number6
    Early online date1 Apr 2021
    Publication statusPublished - 1 Jun 2021


    • AI-powered avatar
    • customization
    • interactivity
    • AI adoption
    • interactive gaming


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