Managing crowdsourcing assignments

Carl Adams

Research output: Contribution to journalArticlepeer-review


Crowdsourcing is not an outsourcing panacea to solve all problems, but it is a useful tool for business and IT managers to have in their toolbox. However, crowdsourcing does require some rethinking of traditional approaches to managing outsourcing activities, notably with regards to service-level agreements (SLAs), motivating participation, and generally “managing” the crowd. In this article, I address three aspects of the crowdsourcing phenomenon: how crowdsourcing works, how to manage it, and where one can use it.
Original languageEnglish
Pages (from-to)6-11
Number of pages6
JournalCutter IT Journal
Issue number6
Publication statusPublished - Jun 2011


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