Managing quality data

Barbara Savage

Research output: Contribution to journalArticlepeer-review

Abstract

This paper evaluates the role of data in the context of total quality management and then considers the issues associated with the management of quality-related data so as to optimize its usefulness for quality monitoring and improvement in the organization from which it arises. Thereafter, a proposal for a corporate integrated quality management information system is described and evaluated. Finally, an example application is highlighted.
Original languageEnglish
Pages (from-to)667-674
Number of pages8
JournalTotal Quality Management
Volume7
Issue number6
DOIs
Publication statusPublished - 1 Dec 1996

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