Managing quality data

Barbara Savage

doi:10.1080/09544129610540

Managing quality data

Barbara Savage

Research output: Contribution to journal › Article › peer-review

Abstract

This paper evaluates the role of data in the context of total quality management and then considers the issues associated with the management of quality-related data so as to optimize its usefulness for quality monitoring and improvement in the organization from which it arises. Thereafter, a proposal for a corporate integrated quality management information system is described and evaluated. Finally, an example application is highlighted.

Original language	English
Pages (from-to)	667-674
Number of pages	8
Journal	Total Quality Management
Volume	7
Issue number	6
DOIs	https://doi.org/10.1080/09544129610540
Publication status	Published - 1 Dec 1996

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Managing quality data

Abstract

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