MARAM: tool support for mobile app review management

Claudia Iacob, Shamal Faily, Rachel Harrison

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Abstract

Mobile apps today have millions of user reviews available online. Such reviews cover a large broad of themes and are usually expressed in an informal language. They provide valuable information to developers, such as feature requests, bug reports, and detailed descriptions of one's interaction with the app. Due to the overwhelmingly large number of reviews apps usually get associated with, managing and making sense of reviews is difficult. In this paper, we address this problem by introducing MARAM, a tool designed to provide support for managing and integrating online reviews with other software management tools available, such as GitHub, JIRA and Bugzilla. The tool is designed to a) automatically extract app development relevant information from online reviews, b) support developers' queries on (subsets of) the user generated content available on app stores, namely online reviews, feature requests, and bugs, and c) support the management of online reviews and their integration with other software management tools available, namely GitHub, JIRA or Bugzilla.
Original languageEnglish
Title of host publicationProceedings of the 8th EAI International Conference on Mobile Computing, Applications and Services
EditorsFahim Kawsar, Pei Zhang, Mirco Musolesi
PublisherAssociation for Computing Machinery (ACM)
Pages42-50
ISBN (Print)978-1-63190-137-9
DOIs
Publication statusPublished - 1 Dec 2016
EventThe 8th EAI International Conference on Mobile Computing, Applications and Services - Cambridge, United Kingdom
Duration: 30 Nov 20161 Dec 2016

Conference

ConferenceThe 8th EAI International Conference on Mobile Computing, Applications and Services
CountryUnited Kingdom
CityCambridge
Period30/11/161/12/16

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