Organisational learning: to measure or not to measure? that is the question

Barbara Savage, P. Clissold, P. Head

    Research output: Contribution to conferencePaperpeer-review

    Abstract

    Organisational learning is a key plank in the management of knowledge within an organisation. This paper analyses the mechanisms, whether formal or informal, that may exist to facilitate organisational learning. It is by no means unusual for knowledge sharing to be effectively invisible to management. So how can its effectiveness be recognised, let alone measured? The paper explores what can be measured and whether such measurement is actually indicative of effectiveness and then evaluates the value that such measurements might actually deliver. The findings reported arise from a study carried out in a large UK-based company.
    Original languageEnglish
    Publication statusPublished - Apr 2009
    EventPerformance management: theory and practice, 6th Performance Management Association Conference - University of Otago, New Zealand
    Duration: 14 Apr 200917 Apr 2009

    Conference

    ConferencePerformance management: theory and practice, 6th Performance Management Association Conference
    Country/TerritoryNew Zealand
    CityUniversity of Otago
    Period14/04/0917/04/09

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